Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 8, 2021 at 12:27 pm #1271029
    K Chia
    Guest

    Hi

    The “Leave a Reply”/”Enter your comment here” at the end of the Trading Guides page do not seem to work on Chrome and Internet Explorer. That means after a user has keyed in their comments and press enter, the comment was not submitted and that information cannot be found on the backend of our system too.

    Please kindly assist.

    January 10, 2021 at 5:34 am #1271285
    Rikard

    Hey K Chia,

    I can see comments fine at the bottom of the page you linked to using Chrome, how can we reproduce the problem you are having?

    Best regards,
    Rikard

    January 10, 2021 at 11:24 am #1271329
    K Chia
    Guest

    Sorry for the trouble. My friend manage to find out the issue problem is that the problem is the jetpack plugin that has interfere with the comment section of the theme.

    It has been a month long problem which I was trying to solve so I decided to message you eventually. Didn’t expect him to solve the problem when I decided to send a message to you for assistance.

    Thank you for your reply! Appreciate it.

    January 11, 2021 at 2:10 am #1271422
    Jordan Shannon

    Hi,

    I’m glad this was resolved for you. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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