Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1267823

    Good morning,
    today from nothing I have the website that has lost all the dimensions of the images.
    I have some color sections to which I add texts, which do not display.
    I no longer have the menu drop-down in the mobile version
    What can I do? with chrome I have more problem respect mozilla.

    #1268092

    Hey Famigliacinquepuntozero,

    Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.

    Best regards,
    Rikard

    #1268368

    Thanks for the support, but nothing change.. The menu still doesn’t work on the mobile version.
    The google maps doesn’t work, appear only the stock image.
    Color section without the text I add.
    News for update??

    #1268652

    Hi Famigliacinquepuntozero,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1268691
    This reply has been marked as private.
    #1268954

    Hi,

    Thanks for that. The SG Optimizer plugin was creating problems on your site, it generates an error when file compression is active in the theme. I’ve turned that off for you, and that seems to have resolved the problem. Please review your site.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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