Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • December 11, 2020 at 4:48 pm #1266593
    studiolodetti

    Hi,
    I created test products for the “shop” section of the theme.
    But when I open the product the page only displays text. There are no images, no choice of quantity, no “add to cart” button …
    Can you check what the problem is? Thanks

    Best regards
    Daniele

    December 11, 2020 at 4:53 pm #1266595
    Yigit

    Hi,

    Thanks for contacting us!

    Logins did not work for me. Could you please check them once again? :)

    Cheers!
    Yigit

    December 11, 2020 at 5:05 pm #1266598
    studiolodetti
    This reply has been marked as private.
    December 14, 2020 at 4:42 pm #1267211
    Yigit

    Hi Daniele,

    Due to our policy, we only login to sites that are publicly accessible.

    Please go to Enfold theme options > Shop Options > Product layout on overview pages and choose “default” and check if that helps.

    If it does not, please post screenshots showing the issue. You can upload your screenshots on imgur.com and post the links here :)

    Best regards,
    Yigit

    December 14, 2020 at 4:55 pm #1267216
    studiolodetti
    This reply has been marked as private.
    December 14, 2020 at 5:01 pm #1267217
    Yigit

    Hey,

    Great!

    We will keep the thread open and wait to hear from you. This thread will be on hold, you can simply reply to re-open it :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    December 16, 2020 at 6:10 pm #1267906
    jm-trachten

    Hi,

    we have the same problem.
    For a few days now, the items can no longer be put on correctly.
    Only the item description is displayed, no price, no buttons, nothing.

    Can you help me with this problem?

    December 16, 2020 at 6:14 pm #1267909
    studiolodetti

    Hi,

    Unfortunately I don’t have a solution yet, my site is not officially online yet and the support team cannot check until it is online.

    Best regards
    Daniele
    IDEOO

    December 18, 2020 at 6:06 am #1268338
    Rikard

    Hi jm-trachten,

    Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps. If not then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

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