Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1264227

    Hello, I have just randomly discovered a super strange thing on a company website built with enfold on Safari:
    When loading the page for the first time and/or scrolling while the easy slider loads, the next section after the slider drops down and is not visible / interactive anymore (only visible on desktop, mobild shows a video instead of the slider).
    Slider specs: Easy slider full width, 1500 x 630
    This does not happen on Firefox and most other browsers, as far as I can tell.
    Link in the private section.
    Thanks for your advice on this.

    #1265021

    Hey Maike,

    Thank you for the inquiry.

    Are you referring to the fullwidth submenu element below the slider and/or the first section? I will ask the team to check the site on Safari. Please wait for their response.

    Best regards,
    Ismael

    #1265192

    Hi Ismael,

    Both the submenu and the following section “drop” on safari, see 2 screenshots :
    one is showing the issue – 
    https://postimg.cc/Sjw6Hmgg
    the other one the correct alignment – 
    https://postimg.cc/XrWw7QSF

    Thanks!
    Maike

    #1265327

    Hi Maike,

    Can you disable caching and minification for now?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1265477

    Hi Victoria,

    caching (WP Super Cache) and minification (smush) deactivated for now, which seems to make a difference… but that would not be a long term solution either, as the site loads slower without cache & image minification.

    However, login details attached for a closer look.

    Thank you!

    #1265590

    Hi Maike,

    Please activate one of the plugins and see if it works, I think it’s the plugins combo that is causing the issue here.

    Best regards,
    Victoria

    #1266021

    Hi Victoria,
    tried that, and turns out that Smush does not work in that combo… thanks for looking into it.
    We can close the topic.

    #1266102

    Hi Maike,

    Great :)

    We are closing the thread.

    If you need further assistance please let us know in a new one.

    Best regards,
    Victoria

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Easy slider : Issue on safari (unintended space before content under slider)’ is closed to new replies.