Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 30, 2020 at 2:08 pm #1263971
    hofitlev

    Hi,
    I have updated my WP to the latest version and once i entered Enfold i realized i don’t have the left sidebar.
    read a few question and the comments on them about it but couldn’t find any thing that will help me solve it.
    what i need to do?

    • This topic was modified 3 years, 11 months ago by hofitlev.
    November 30, 2020 at 2:42 pm #1263984
    Yigit

    Hi,

    Thanks for contacting us!

    You are currently using an older version of Enfold 4.4.1 which is not compatible with your WordPress version. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.7.6.4 and clear cache. That should help :)

    Best regards,
    Yigit

    November 30, 2020 at 3:56 pm #1264004
    Ulrike_Sa

    I also have a problem with Enfold and wanted to update Enfold (already postet in this forum) , but – wordpress does NOT display, that there are any themes to update. I tried both ways shown in your link upside – but Enfold does not update.
    Enfold displays Version 3.7.1 (!!!). But in the moment no way to update….
    :-(

    November 30, 2020 at 4:06 pm #1264007
    Yigit

    Hi,

    Please update the theme manually. Envato has updated their API and we have implemented those changes in Enfold 4.5 so any older Enfold version needs a manual update first.

    Both of your sites are using older versions than 4.5 so manual update and then inserting Personal Token in Enfold theme options would help :)

    Regards,
    Yigit

    December 3, 2020 at 12:44 pm #1264750
    hofitlev

    Hi thank you for the response, i will do it now!
    just wanted to make sure it will not effect my site?

    December 3, 2020 at 1:31 pm #1264763
    Yigit

    Hi,

    No, it will not effect your website :)
    It would only overwrite the modifications if any made on theme files and I believe that is not the case. If you have made any modifications on theme files, please have a backup first to be on the safe side :)

    Best regards,
    Yigit

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