Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 26, 2020 at 7:49 pm #1263350
    ullihaush
    Guest

    Hello,
    I bought this theme 2x.
    Now I wanted to update the theme, but the key I downloaded from your side is wrong.
    I downloaded it as pdf and paste the item purchase code, but I can´t update
    It says, everything would be wrong: Here I copied it from the site

    cURL error 6: Could not resolve host: api.envato.com
    Purchases: A problem occurred accessing your purchases. Unable to check for updates.
    username Dein privater Schlüssel ist ungültig.
    email Dein privater Schlüssel ist ungültig.

    November 26, 2020 at 11:31 pm #1263392
    Victoria

    Hey ullihaush,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 27, 2020 at 7:10 am #1263459
    ullihaush
    Guest

    Hi,
    thanks for the quick response.
    I found the solution
    The Token wasn‘t set from me. Yesterday I made it and now the theme is actuell
    Website is
    http://www.jobtailor.de

    Best regards
    Ulli

    November 27, 2020 at 8:19 pm #1263567
    Victoria

    Hi ullihaush,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Wrong key’ is closed to new replies.