Google Analytics november 2020 - Support | Kriesi.at

Viewing 13 posts - 1 through 13 (of 13 total)

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November 26, 2020 at 10:26 am #1263221

vbonora
Participant

hi i have a big problem, after updating the analytics, if i enter the tracking code in the google services field of enfold, it doesn’t work. I need to fix it as soon as possible because my clients are getting very excited. Could you please help us?

November 26, 2020 at 10:28 am #1263223

vbonora
Participant

ps i am using the latest version of enfold

November 26, 2020 at 7:35 pm #1263338

Victoria
Inactive Moderator

Hi vbonora,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 27, 2020 at 9:39 am #1263471

vbonora
Participant

This reply has been marked as private.

November 27, 2020 at 9:50 am #1263473

vbonora
Participant

This reply has been marked as private.

November 27, 2020 at 2:59 pm #1263528

vbonora
Participant

This reply has been marked as private.

November 27, 2020 at 8:30 pm #1263574

Victoria
Inactive Moderator

Hi vbonora,

You have a header.php file in your child theme, did you update it with the parent theme update?

Best regards,
Victoria

December 3, 2020 at 3:30 pm #1264788

vbonora
Participant

This reply has been marked as private.

December 3, 2020 at 8:45 pm #1264870

Victoria
Inactive Moderator

Hi vbonora,

I am not sure why it’s not working from there, it’s better to add it in the head tag as you know how to do it already. Or add it to the functions.php as shown here:
https://kriesi.at/support/topic/enfold-child-theme-add-google-analytics-code/#post-951578m

Best regards,
Victoria

December 4, 2020 at 4:04 pm #1265034

vbonora
Participant

Hi Victoria,
in the function.php file it works.
Thanks

December 5, 2020 at 12:41 am #1265077

Jordan Shannon
Inactive Moderator

Hi,

Did you need additional help with this topic?

Best regards,
Jordan Shannon

December 6, 2020 at 12:18 pm #1265267

vbonora
Participant

No thanks

December 7, 2020 at 6:16 am #1265394

Rikard
Keymaster

Hi,

Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

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