Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 22, 2020 at 10:44 pm #1262159
    misterxaav

    Hi,

    I don’t know how long, since which theme update, but the transparent header no longer works …

    Informations :
    – In menu ENFOLD CHILD > Header , the Header style is by default.
    – In my pages, the Header option is Header transparent.
    – WordPress 5.5.3 / Enfold 4.7.6.4 / PHP : 7.3.21

    Can you help me to resolve this problem please ?
    Regards

    Xavier

    November 23, 2020 at 2:42 am #1262219
    Jordan Shannon

    Hey misterxaav,

    I’m currently viewing the header as transparent. Were you able to get this resolved?

    Best regards,
    Jordan Shannon

    November 23, 2020 at 1:53 pm #1262370
    misterxaav

    Hi Jordan,

    I don’t understand, I don’t do anything and I don’t see transparency.
    https://imagizer.imageshack.com/img924/6876/iDGyWV.jpg

    Normally the electric bulb is stuck at the top and I should see it normally…

    Can you understand my problem ?

    November 23, 2020 at 2:16 pm #1262376
    Yigit

    Hey,

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Cheers!
    Yigit

    November 23, 2020 at 2:23 pm #1262381
    misterxaav

    ok thanks

    November 23, 2020 at 3:13 pm #1262408
    Yigit

    Hi,

    Issue is related to “Smart Logo Showcase Lite” plugin. Deactivating it solves the issue.
    If de-activating plugin will not work for you, please contact plugin authors as they should have better insight what could be the issue :)

    Best regards,
    Yigit

    November 23, 2020 at 3:51 pm #1262418
    misterxaav

    :/
    I disabled other plugins, I never thought it could come from this plugin, sorry for the inconvenience.
    Have a good day Yigit.

    Regards

    November 23, 2020 at 3:54 pm #1262419
    Yigit

    Hi,

    No worries at all! I initially thought it was one of the cache plugins as well :)

    Thanks! You too have a great day and let us know if you have any other questions or issues!

    Best regards,
    Yigit

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