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  • November 13, 2020 at 11:03 pm #1260391
    Doug Strauss
    Guest

    hello there! We have an En Fold theme on our website. Our website is down right now The folks at Bluehost went through all the issues and discovered that it was our En Fold theme that was the problem. It has been so long that we did our website I’m not sure what to do? Do you have someone that can help?

    November 15, 2020 at 6:47 am #1260563
    Rikard

    Hey Doug,

    Thanks for reaching out to us, and sorry for the problem. Your site is loading fine on my end, and I see that you are running the latest version of the theme already. Did you manage to get things working again?

    Best regards,
    Rikard

    • This reply was modified 4 years, 7 months ago by Rikard.
    November 16, 2020 at 7:49 pm #1260777
    Doug Strauss
    Guest

    Yes I hired a person to take care of that on Friday and it looks like he made the updates. If there are future problems is this the best way to troubleshoot?

    November 17, 2020 at 12:48 am #1260850
    Victoria

    Hi Doug Strauss,

    Here are some articles for you about that:

    FAQ Troubleshooting

    https://perishablepress.com/how-to-troubleshoot-wordpress/

    If you need further assistance please let us know.
    Best regards,
    Victoria

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