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  • November 10, 2020 at 7:23 am #1259489
    solarhq

    I am experiencing a fundamental issue – I went to edit a page, but the page does not update nor preview after making changes. When I click on “update” the tab changes to “updating” and remains stuck there. Also whenI try to preview, it opens a WordPress page, but keeps hanging. I am running what I believe to be the latest versions of WordPress and Enfold:
    Wordpress version 5.5.3
    Enfold version 4.7.6.4

    Please advise on how to fix this quickly!
    many thanks
    Harry

    November 10, 2020 at 11:10 pm #1259691
    solarhq

    UPDATE: the issue appears to be resolved.
    I happened to log out of the website editor and logged in as a different user and was then able to get the pages updated. I have since logged back in as admin and everything is updating as expected.

    Any explanation for why this did not work in the first place will be much appreciated since others may have experienced the same issue.

    November 10, 2020 at 11:25 pm #1259695
    Victoria

    Hey Harry,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

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