Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • November 7, 2020 at 12:30 pm #1259032
    vera

    Hi,
    I want to set some column ankerlinks etc. from my startsite https://mywebsite.domain/ to the section of another site. https://mywebsite.domain/news/#news1.
    It does not work.
    If I delete the anker (#news1) the link works. Is there a known problem or solution about this issue (ankerlink on columns)?
    Please help.
    Thank you in advance,
    Vera

    November 7, 2020 at 12:59 pm #1259040
    vera

    Ankerlink to column:
    Did some tests: If I set the link to the text, it works. If I set the link to the column, it doesnt work. Anybody an Idea?
    Best regards,
    Vera

    November 9, 2020 at 12:28 pm #1259228
    Rikard

    Hi Vera,

    There is no element with the ID news1 on the page you linked to, could you try to explain a bit further what you are looking to achieve please?

    Best regards,
    Rikard

    November 9, 2020 at 12:54 pm #1259238
    vera

    Hi Richard,
    thank you for your reply.
    I changed some things (link on textelement) as I had to show the dev site to the customer today!
    But the problem still stands. A column with a link to a site works. A column with a link to a site with ankerlink doesnt work.
    Maybe you have a dev site where you can test it? I mean its a important thing for many developer.
    Best regards,
    Vera

    November 10, 2020 at 5:51 am #1259467
    Rikard

    Hi Vera,

    I tried reproducing the problem on a local installation, but I wasn’t able to. Maybe you could create a test page where we can see the actual problem?

    Best regards,
    Rikard

    November 20, 2020 at 4:13 pm #1261815
    vera

    Hi Rikard,
    I tested it with another site and it worked (*facepalm*). I have no clue why i didnt work.
    Sorry for wasting your time!
    Best regards,
    Vera

    November 20, 2020 at 4:32 pm #1261819
    vera

    Hi,
    hmm, that was too fast. The problem still stands.
    I tested it with a copy of the homepage. The copy worked with ankerlinks on columns. But if I set the copied page to homepage, it works not.
    Best regards,
    Vera

    • This reply was modified 3 years, 11 months ago by vera.
    November 21, 2020 at 1:21 pm #1261944
    Rikard

    Hi,

    Thanks for the update. Which links in particular are not working as you wish?

    Best regards,
    Rikard

    November 21, 2020 at 5:45 pm #1261971
    vera

    Hi Rikard,
    thank you for your reply.
    The blue newsboxes at the end of the site. Hover works. But the columnlinks musst go to the newssite.

    • This reply was modified 3 years, 11 months ago by vera.
    November 22, 2020 at 1:00 pm #1262103
    Rikard

    Hi,

    Thanks for the clarification. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 23, 2020 at 11:43 am #1262315
    vera

    Hi Rikard,
    see here the login data in private content. You can change the homepage to see the issue. Please be careful with the site, as my customer has got the link for review :-)

    November 24, 2020 at 7:25 am #1262587
    Rikard

    Hi,

    Thanks for that. I can’t see why it’s not working on the front page unfortunately, but I’ve asked the rest of the team to have a look as well. Please reply to this thread after you read this message, so that it gets added back to our support queue.

    Best regards,
    Rikard

    November 24, 2020 at 12:07 pm #1262630
    vera

    Hi,
    thank you Rikard. I hope, anybody can help me. I can solve the problem by setting the links to the textfield. But I would prefere the columnlink-solution.
    Best regards,
    Vera Th.

    November 24, 2020 at 12:56 pm #1262638
    Yigit

    Hey Vera,

    I tried removing your domain from the link and that worked. Please see private content field for clarification.

    Please review your website :)

    Cheers!
    Yigit

    November 24, 2020 at 1:13 pm #1262642
    vera

    Hey Yigit,
    it works! :-) Great, thank you so so much!
    Best regards,
    Vera T.

    November 24, 2020 at 2:03 pm #1262659
    Yigit

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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