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  • November 5, 2020 at 7:23 pm #1258711
    Mary Goodman
    Guest

    Hi there,
    I had my website designed about 5 years ago by a pro, it stopped working about a week ago due to what looks like the enfold plugin he used. All advice is pointing out to manually update, but as I am not the one who purchased it I can’t seem to do so?
    Nor can I access the forums.

    I’d love to know how to update or get access to the license for my website so it can stop.. being broken.

    Thanks!

    -Mary

    November 6, 2020 at 2:26 pm #1258876
    Yigit

    Hey Mary,

    Thanks for contacting us!

    Could you please ask the person who has purchased the license for you to update the theme to the latest version for you? Only way to update the theme is by having an access to ThemeForest account that was used when purchasing the theme.
    If that will not be possible for you, I am afraid you might need to purchase a new license – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    Cheers!
    Yigit

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