Favicon with transparent background - Support | Kriesi.at

Viewing 8 posts - 1 through 8 (of 8 total)

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November 3, 2020 at 2:02 pm #1257994

angereichert
Participant

Hello,
although I saved a favicon with transparent background it always shows on white background. I’ve tried png an gif.
What do I have to do to get ist on transparent background?
Cheers

November 4, 2020 at 5:02 pm #1258336

Nikko
Inactive Moderator

Hi angereichert,

Can you give us a link to your favicon image?

Best regards,
Nikko

November 5, 2020 at 5:07 pm #1258663

angereichert
Participant

Hi Nikko,
that’s the link
https://www.silbensalon.de/wordpress/wp-content/uploads/2019/01/Favicon_Silbensalon.png
Cheers for looking into that matter.

November 5, 2020 at 11:10 pm #1258752

Victoria
Inactive Moderator

Hi angereichert,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 6, 2020 at 9:54 am #1258812

angereichert
Participant

sure

November 9, 2020 at 4:06 am #1259161

Nikko
Inactive Moderator

Hi angereichert,

Thanks for giving us admin access.
We have updated your favicon, (we changed in Appearance > Customize > Website Information > Website icon)
Let us know if you need further assistance.

Best regards,
Nikko

November 10, 2020 at 11:51 am #1259527

angereichert
Participant

Thank you, Nikko,
problem solved! Thanks!
I tried via Enfold Child Theme Optionen, which didn’t seem to work for me.

November 10, 2020 at 5:43 pm #1259635

Nikko
Inactive Moderator

Hi angereichert,

You’re welcome :)
I guess I would suggest changing it there on your end.
Thanks for using Enfold and have a great day!

Best regards,
Nikko
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Viewing 8 posts - 1 through 8 (of 8 total)

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