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AuthorPosts
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October 26, 2020 at 2:05 pm #1255713
Hello,
i found a bug concerning che behaviour of the TAB.
Before when i clicked at it just the content on the right changed. Now it moves all the page while doing it. And it’s really annoying.You can see how it was before here
And how it is now here
You can click on DETTAGLIO – SPEDIZIONI – GARANZIA etc.
Please let me know
October 26, 2020 at 3:33 pm #1255740Hey SurigliaStudio,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoOctober 30, 2020 at 1:52 pm #1257049Hello Nikko,
here are the credentials you asked for.
Let me know
Thank youOctober 31, 2020 at 4:52 pm #1257246Hi SurigliaStudio,
I have tried to check on your site however it shows this error:
500 - Internal Server Error
Best regards,
NikkoNovember 1, 2020 at 1:19 am #1257368Can you try again? Probably a temporary down.
November 3, 2020 at 4:18 am #1257853Hi SurigliaStudio,
Thanks, I have compared both and noticed that both are behaving the same, it’s just the one in ‘before’ has a video which makes it longer and you can’t see the banner below it and upon clicking on the other tab it shrinks fast and suddenly shows the banner, but if I remove the video, it’s basically similar. But when you can see the banner below and upon clicking on the other tab which shrinks only about 4px, it seems to look like a flicker in which you describe as annoying. This is actually an expected behavior for short content, I think the workaround for this is to add this CSS code in Quick CSS, located in Enfold > General Styling:
#top.single-product .av_tab_section .active_tab_content { min-height: 210px !important; }
Best regards,
NikkoNovember 3, 2020 at 11:18 am #1257937This reply has been marked as private.November 3, 2020 at 3:31 pm #1258026Hi Erdrol,
I’m not sure I understood your statement, can you clarify for us? so we can help better. :)
Best regards,
NikkoNovember 11, 2020 at 10:33 am #1259808Hi,
I found the solution, thank you.November 11, 2020 at 1:16 pm #1259870Hi Erdrol,
We’re happy to hear that :)
Thanks for using Enfold and have a great day!Best regards,
Nikko -
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