Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 24, 2020 at 1:18 am #1255353
    Courtney

    Hi guys!

    I’m having a lot of latency issues with my website off and on over the last month. Sometimes my site is incredibly fast and sometimes it won’t even load.

    I’ve already called my hosting provider about this (GoDaddy) multiple times to see if they can see any errors on their end. I’ve turned plugins off, etc.

    No luck. It’s very unstable.

    Is there anything you can see on my end that may not be compatible with the Kriesi theme?

    I have very few plugins, only 1 is activated. Total of 4.

    I’m at a loss.

    Please see private section

    October 24, 2020 at 4:44 am #1255362
    Courtney

    The issue we are seeing is the database is becoming unavailable.

    October 24, 2020 at 4:47 am #1255363
    Courtney

    MySQL Server has gone away is the error code we are seeing

    October 26, 2020 at 8:40 am #1255645
    Rikard

    Hi Courtney,

    I can’t see any problems with your site on my end, is there a sure way of reproducing this problem? Also, do you have access to the server logs? If so then please share them with us here.

    Best regards,
    Rikard

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