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  • #1254182

    Developing on a new site (see the info below) and the accordion feature isn’t working. All default to open, and cannot be closed. Please see the site and you’ll see what I mean.

    The latest Enfold theme is installed; tried with all plugins turned off and disabled the child theme, and the issue persisted. I need help ASAP. We’re hoping to launch by this Friday.

    All privacy passwords and URLs are in the private content. Please help quickly!

    Thanks!

    #1254531

    Hey Daniel,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1254536

    The details are below.

    Thanks!

    #1254735

    Hi DanielCPalmer,

    Thanks for giving us admin access.
    I have disabled Javascript file merging and compression in Enfold > Performance which seems to have fixed the issue.
    Keep it disabled for few days, it might just be some caching issue then enable it again.

    Best regards,
    Nikko

    #1254741

    Oh my gosh Nikko, you’re my hero! Beautiful. Thank you.
    Is it a good policy to disable that while developing and re-enable on launch?
    Thanks!

    #1254744

    Hi DanielCPalmer,

    You’re welcome :)
    Yes, it’s a good practice to apply optimization at the last stage of project/website development once all the functionalities are good and tested.
    Then apply any optimization then do tests to make sure optimizations does not hinder any functionalities before launching the website.

    Best regards,
    Nikko

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