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  • October 17, 2020 at 7:38 am #1253445
    Michelle_Watts

    Hey! I’m having 2 problems:

    1) the spacing between my sections on mobile is huge (none of the sections have padding on them and there is no accidental item in the template creating the space) – it looks good on desktop. See here: https://ibb.co/F8np7xR

    2) I can’t get background images displaying in the color sections on desktop or mobile – any ideas? I’ve played around with all the settings… I feel like I’ve tried every combo but it’s not working… solid colors and opacity are working.

    Thanks,
    Michelle

    October 17, 2020 at 8:26 am #1253449
    Michelle_Watts

    I fixed the spacing issue with this in my custom styles:

    .avia-section-no-padding .content {
    padding-top:0px!important;
    padding-bottom:0px!important;
    }

    … still need help with why background image is not displaying in color section?

    Thank you 🙏

    October 18, 2020 at 6:40 am #1253580
    Rikard

    Hi,

    Thanks for the update, I’m glad that you found a solution.

    Please post admin WordPress login detail in private so that we can check the background images. Also, in which section is this not working?

    Best regards,
    Rikard

    October 18, 2020 at 11:16 pm #1253722
    Michelle_Watts

    Hi, the homepage: unionsnsw.org.au is one of the pages not showing the background image.

    Also the Background colors are not showing either – I have to use a solid background overlay to get a background colour showing in a color section – do you know why?

    Thanks for your help,
    Michelle

    October 20, 2020 at 4:37 am #1254221
    Rikard

    Hi Michelle,

    Thanks for that. I see the problem with the background image on my end as well, I’m not sure what is causing it though since I can’t reproduce it on a local installation. The URL of the background image has all the forward slashes stripped from the markup for some reason, please see private. Could you try to activate the parent theme to make sure that the problem is not caused by something in your child theme please?

    Best regards,
    Rikard

    October 20, 2020 at 8:39 am #1254265
    Michelle_Watts

    Hi – yeah – I made enfold the parent theme and it showed me the image: https://ibb.co/tHP9h8K – what could be stripping out the forward slashes from the images?

    October 21, 2020 at 6:05 am #1254551
    Rikard

    Hi Michelle,

    I had a look at your child theme, but I’m not sure what is causing the problem unfortunately. Maybe you could start by checking the functions.php file for example, you could remove all the functions, then add them back one by one to see if one of them is the culprit. If not then you can move on to the templates which you are overriding.

    Best regards,
    Rikard

    October 26, 2020 at 1:07 am #1255579
    Michelle_Watts

    Hey! I had a look through the functions.php file and could not find anything conflicting with the header image. What is interesting is I can put images behind other sections, just no enfolds color header. Any other idea what could be causing the conflict?

    Thanks,
    Michelle

    October 27, 2020 at 5:20 am #1255965
    Rikard

    Hi Michelle,

    I had a look but I can’t spot the problem unfortunately. Maybe you could start off with a clean child theme, then add your customisations back one by one?

    Best regards,
    Rikard

    November 4, 2020 at 11:24 pm #1258473
    Michelle_Watts

    Hey – just wanted to give you an update on this problem, maybe it will help someone else.

    The reason the image wasn’t displaying in the header in the color section was because the child theme was overriding the section.php file in the shortcodes folder and it was telling the browser to do something weird with the image url….

    It’s working now… I’m actually not sure what that customisation was doing and have removed it from the child theme and it is working fine now.

    appreciate your help

    Thanks,
    Michelle

    November 5, 2020 at 12:46 am #1258487
    Victoria

    Hi Michelle_Watts,

    Glad you got it working for you and thank you for the update! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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