Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 16, 2020 at 12:10 pm #1253238
    mcbaile

    Before the latest update we have an issue where by when we scrolled down the page elements wouldn’t load, such as buttons or images or galleries, or would be slow to load. Resizing the browser always fixed the issue but obviously this wasn’t ideal.

    We fixed the issue by removing a Fullwidth Easy Slider and after this no more problems… until we updated to the latest version of Enfold and now every page on the site is effected and elements are slow to load or just don’t load at all unless we resize the browser manually and then they appear.

    Any help would be appreciated as our developers are stuck too.

    October 17, 2020 at 12:36 pm #1253469
    Rikard

    Hey mcbaile,

    Thanks for the login details. What happens if you clear the cache from your caching plugins, or try to deactivate them?

    Best regards,
    Rikard

    October 26, 2020 at 2:43 pm #1255721
    mcbaile

    Yes I have Litespeed and W3 plugins active and when I deactivated them both the issue resolved. So that must be what is causing it.

    October 26, 2020 at 3:37 pm #1255743
    Nikko

    Hi mcbaile,

    Yes, that’s most likely the issue.
    Try switching the settings, for example turning off of minification or merging of either css and js, and check, some settings maybe causing the issue.

    Best regards,
    Nikko

    October 26, 2020 at 3:53 pm #1255746
    mcbaile

    Thanks, I’ve passed it to our dev team to test. Just glad to know the issue now.

    October 26, 2020 at 4:51 pm #1255772
    Nikko

    Hi mcbaile,

    We’re glad to hear that :)
    Just post here if you need further assistance that’s related to the topic.

    Best regards,
    Nikko

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