Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • October 15, 2020 at 8:44 am #1252949
    localveri

    Hi,
    I add a PDF link to a button and saving it. But when I want to edit it again buton builder gives white screen, not loading the content. I can add other file type links like docx,ppt, txt etc. Problem only with PDF link.
    How can I solve the problem?

    October 16, 2020 at 3:51 pm #1253292
    Victoria

    Hey localveri,

    Can you please check the server log for error?

    Can you share the link that you’re trying to add?

    Best regards,
    Victoria

    October 16, 2020 at 4:30 pm #1253312
    localveri

    Here is error log:
    [10-Oct-2020 19:48:12 UTC] wfWAFIPBlocksController::synchronizeConfigSettings, wfBlock::patternBlocks, wfBlock::allBlocks tarafından oluşturulan SELECT *, CASE
    WHEN type = 3 THEN 0
    WHEN type = 4 THEN 1
    WHEN type = 7 THEN 2
    WHEN type = 6 THEN 3
    WHEN type = 5 THEN 4
    WHEN type = 9 THEN 5
    WHEN type = 8 THEN 6
    WHEN type = 2 THEN 7
    WHEN type = 1 THEN 8
    ELSE 9999
    END AS typeSort, CASE
    WHEN type = 3 THEN parameters
    WHEN type = 4 THEN parameters
    WHEN type = 1 THEN IP
    WHEN type = 9 THEN IP
    WHEN type = 5 THEN IP
    WHEN type = 6 THEN IP
    WHEN type = 7 THEN IP
    WHEN type = 2 THEN IP
    WHEN type = 8 THEN IP
    ELSE 9999
    END AS detailSort
    FROM wp_wfblocks7 WHERE type IN (4) AND (expiration = 0 OR expiration > UNIX_TIMESTAMP()) ORDER BY typeSort ASC, id DESC sorgusu için WordPress veritabanı hatası Commands out of sync; you can’t run this command now
    [10-Oct-2020 19:48:12 UTC] wfWAFIPBlocksController::synchronizeConfigSettings, wfBlock::countryBlocks, wfBlock::allBlocks tarafından oluşturulan SELECT *, CASE
    WHEN type = 3 THEN 0
    WHEN type = 4 THEN 1
    WHEN type = 7 THEN 2
    WHEN type = 6 THEN 3
    WHEN type = 5 THEN 4
    WHEN type = 9 THEN 5
    WHEN type = 8 THEN 6
    WHEN type = 2 THEN 7
    WHEN type = 1 THEN 8
    ELSE 9999
    END AS typeSort, CASE
    WHEN type = 3 THEN parameters
    WHEN type = 4 THEN parameters
    WHEN type = 1 THEN IP
    WHEN type = 9 THEN IP
    WHEN type = 5 THEN IP
    WHEN type = 6 THEN IP
    WHEN type = 7 THEN IP
    WHEN type = 2 THEN IP
    WHEN type = 8 THEN IP
    ELSE 9999
    END AS detailSort
    FROM wp_wfblocks7 WHERE type IN (3) AND (expiration = 0 OR expiration > UNIX_TIMESTAMP()) ORDER BY typeSort ASC, id DESC sorgusu için WordPress veritabanı hatası Commands out of sync; you can’t run this command now
    [10-Oct-2020 19:48:12 UTC] wfWAFIPBlocksController::synchronizeConfigSettings, wfBlock::ipBlocks, wfBlock::allBlocks tarafından oluşturulan SELECT *, CASE
    WHEN type = 3 THEN 0
    WHEN type = 4 THEN 1
    WHEN type = 7 THEN 2
    WHEN type = 6 THEN 3
    WHEN type = 5 THEN 4
    WHEN type = 9 THEN 5
    WHEN type = 8 THEN 6
    WHEN type = 2 THEN 7
    WHEN type = 1 THEN 8
    ELSE 9999
    END AS typeSort, CASE
    WHEN type = 3 THEN parameters
    WHEN type = 4 THEN parameters
    WHEN type = 1 THEN IP
    WHEN type = 9 THEN IP
    WHEN type = 5 THEN IP
    WHEN type = 6 THEN IP
    WHEN type = 7 THEN IP
    WHEN type = 2 THEN IP
    WHEN type = 8 THEN IP
    ELSE 9999
    END AS detailSort
    FROM wp_wfblocks7 WHERE type IN (1, 8, 9, 2, 5, 6) AND (expiration = 0 OR expiration > UNIX_TIMESTAMP()) ORDER BY typeSort ASC, id DESC sorgusu için WordPress veritabanı hatası Commands out of sync; you can’t run this command now
    [10-Oct-2020 19:48:12 UTC] wfWAFIPBlocksController::synchronizeConfigSettings, wfBlock::lockouts, wfBlock::allBlocks tarafından oluşturulan SELECT *, CASE
    WHEN type = 3 THEN 0
    WHEN type = 4 THEN 1
    WHEN type = 7 THEN 2
    WHEN type = 6 THEN 3
    WHEN type = 5 THEN 4
    WHEN type = 9 THEN 5
    WHEN type = 8 THEN 6
    WHEN type = 2 THEN 7
    WHEN type = 1 THEN 8
    ELSE 9999
    END AS typeSort, CASE
    WHEN type = 3 THEN parameters
    WHEN type = 4 THEN parameters
    WHEN type = 1 THEN IP
    WHEN type = 9 THEN IP
    WHEN type = 5 THEN IP
    WHEN type = 6 THEN IP
    WHEN type = 7 THEN IP
    WHEN type = 2 THEN IP
    WHEN type = 8 THEN IP
    ELSE 9999
    END AS detailSort
    FROM wp_wfblocks7 WHERE type IN (7) AND (expiration = 0 OR expiration > UNIX_TIMESTAMP()) ORDER BY typeSort ASC, id DESC sorgusu için WordPress veritabanı hatası Commands out of sync; you can’t run this command now
    Also after adding pdf link and after saving it gives 403 error.

    October 18, 2020 at 6:41 pm #1253657
    Victoria

    Hi localveri,

    This error has nothing to do with the theme. Can you please tell us step by step how and where you add the pdf link and share the link with us?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 19, 2020 at 8:32 am #1253852
    localveri

    I created a page named test. Then I added a button linked to a pdf file and after all when I try to save the page again it gives 403 error.

    October 19, 2020 at 8:41 am #1253855
    localveri

    Sorry, password updated

    October 19, 2020 at 3:55 pm #1254032
    Victoria

    Hi localveri,

    Thank you. Where can we see the button with the issue? Can you also share the link to the pdf that you’re trying to add?

    Please disable Wordfence and see if the issue gets resolved.

    Best regards,
    Victoria

    October 20, 2020 at 8:43 am #1254268
    localveri

    Does’nt matter which link I add. All pdf links brake down. You can create a new page, add a button and link to a pdf file (path what you want) and after all save the page. You will see that the page does not save and it gives 403 error.
    I also disabled all plugins but the same result.

    October 20, 2020 at 9:38 pm #1254468
    Victoria

    Hi localveri,

    Please have a look at the following thread:

    403 error on pdf link

    If you need further assistance please let us know.

    Best regards,
    Victoria

    October 21, 2020 at 12:35 pm #1254626
    localveri

    Looks like server side issue. Solved by WHM mod_security plugin.
    Thanks for your help.
    Regards.

    October 22, 2020 at 6:58 am #1254861
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

    October 22, 2020 at 7:35 am #1254872
    localveri

    It resolved, you can close.
    Thanks

    October 23, 2020 at 4:24 pm #1255292
    Victoria

    Hi localveri,

    Great :)

    We are closing the thread.

    If you need further assistance please let us know in a new one.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Adding Pdf link to a button builder brake down’ is closed to new replies.