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  • October 14, 2020 at 6:31 pm #1252813
    Rob Kosinski
    Guest

    I inherited admin duties for a WordPress website set up in 2015. It’s running the Enfold theme 4.3.2. The website appears to work but the backend of the Enfold menu is broken and I can’t change anything. They few options Enfold is showing me do nothing when clicked or changed. Save button stays grayed out.

    Do you have any suggestions or options for me regarding this install. I don’t even know who purchased it for the website. The website running it is in the Private Content box.

    Thanks.

    October 15, 2020 at 3:42 am #1252886
    Nikko

    Hey Rob Kosinski,

    The lost Theme Options menu is caused by WordPress 5.5 which has removed jQuery migrate which is used by Enfold 4.7.6.1 and below.
    To temporarily fix this, you can install and activate this plugin: Enable jQuery Migrate Helper
    This issue is addressed in the latest version of Enfold (if you plan to update now then make a backup first), once updated you can safely remove the plugin unless it’s other plugins also use jQuery Migrate file.

    Best regards,
    Nikko

    October 15, 2020 at 6:56 pm #1253079
    Rob Kosinski
    Guest

    That works for the short-term.

    Thanks for your help!

    October 16, 2020 at 7:24 am #1253166
    Nikko

    Hi Kosinski,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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