Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 9, 2020 at 2:38 pm #1251714
    sspmarketing

    Hello, I have updated a dev site of ours to Enfold version 4.7.6.4 from 4.7.6.1 however I have noticed that the WMPL language switcher (within the menu) is missing from all default language pages, yet still appeared on alternate language pages.

    I tried to resolve this by removing the language switcher from the menu (in WPML settings) and re-adding it, but I’m now not able to add it back. When I try to select a menu to append the switcher it to, nothing happens.

    Is this a known issue?

    • This topic was modified 4 years, 1 month ago by sspmarketing.
    October 10, 2020 at 5:39 pm #1251910
    Victoria

    Hey sspmarketing,

    No, I have not seen this issue before.

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 12, 2020 at 2:56 pm #1252285
    sspmarketing

    Hi, thanks for your reply, please see login details below.

    October 16, 2020 at 5:15 am #1253142
    Ismael

    Hi,

    Thank you for the inquiry.

    The language switcher is not displaying because in the WPML > Languages > Menu language switcher panel, the selected menu was the “Top menu” instead of the actual default menu which is the “Menu 1”. We adjusted the settings accordingly.

    Best regards,
    Ismael

    October 16, 2020 at 9:37 am #1253207
    sspmarketing

    Hi Ismael, I fixed this issue last night. which is why you can see the Top menu for the Language Switcher. I believe the issue to be a WPML bug, rather than an Enfold one. After deleting the existing About menu, I created a new ‘Top menu’ to replace it, which I was then able to add the language switcher to. Prior to that, I was unable to select any menu to add the switcher to.

    Thank you for looking into this – glad it’s all sorted now.
    Rich

    October 16, 2020 at 9:48 am #1253211
    sspmarketing

    Hi Ismael, I’ve just attempted to switch the language switcher back to ‘Top menu’ from ‘Menu 1’ (We have it in the menu at the very top of the page, rather than the main menu), however, I’m now having the same issue I had before, where I’m unable to change it. Is this likely something I need to contact WPML about?

    —
    EDIT: Things appear to be working fine now. Thanks!

    • This reply was modified 4 years, 1 month ago by sspmarketing.
    October 17, 2020 at 4:40 am #1253400
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

    October 19, 2020 at 9:53 am #1253875
    sspmarketing

    Hi Jordan, this topic can be closed now. I’ll apply the updated to the live site and let you know if the problem reoccurs there. Thanks.

    October 19, 2020 at 2:55 pm #1253979
    Victoria

    Hi sspmarketing,

    Great :)

    We are closing the thread.

    If you need further assistance please let us know in a new one.

    Best regards,
    Victoria

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  • The topic ‘WPML Language Switcher Missing From Menu’ is closed to new replies.