Viewing 15 posts - 1 through 15 (of 15 total)
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  • September 30, 2020 at 1:06 pm #1249629
    willblueland

    Hello Enfold team,
    I have a problem with the “layer slider”. The browsers Crome and Edge show the content movement on “Start” well, but “Firefox” only shows static content there. The problem does not exist on the “Downloads” page!
    Do you know the reason? . Do you want access to the backend?
    Best regards, Will

    • This topic was modified 4 years, 1 month ago by willblueland.
    October 2, 2020 at 11:45 am #1250021
    Rikard

    Hi Will,

    I’m seeing the same thing when comparing Chrome and Firefox, could you post a screenshot highlighting the problem please?

    Best regards,
    Rikard

    October 2, 2020 at 3:12 pm #1250104
    willblueland

    Hi Rikard,

    It’s difficult to visualize this with screenshots because it’s about movements / transitions.
    Here are 3 screenshots: 01 (Chrome) shows the movement from the right – and the logos from the left.
    Screenshots: 02 (Firefox) After a longer loading time ONLY the still image is displayed here (without previous movements / transitions).
    Screenshots: 03 shows the timeline in the LayerSlider.
    Best regards,
    Will

    October 12, 2020 at 12:43 pm #1252259
    willblueland

    Hi – I’m still waiting for your answer :-)
    Best Regards
    Will

    October 20, 2020 at 11:38 am #1254307
    Yigit

    Hi Will,

    We are sorry for the late reply!

    I can see the issue on your website however cannot reproduce the issue on our demo sites.

    Could you please share WP admin logins here privately so we can look into it? :)

    Best regards,
    Yigit

    October 20, 2020 at 12:07 pm #1254325
    willblueland
    This reply has been marked as private.
    October 20, 2020 at 12:19 pm #1254329
    Yigit

    Hi Will,

    Thanks! Could you please share username as well? :)

    Best regards,
    Yigit

    October 20, 2020 at 12:30 pm #1254333
    willblueland
    This reply has been marked as private.
    October 20, 2020 at 2:35 pm #1254381
    Yigit

    Hi Will,

    Thanks for the info!

    I found out that disabling “Page Preloading” helps. So actually animations are working in Firefox but they seem to be triggered at the same time as preloading animation and not after.

    I could reproduce the issue on my local installation as well and will report to our devs. Could you please keep preloading disabled until we figure this one out? :)

    Best regards,
    Yigit

    October 20, 2020 at 3:56 pm #1254400
    willblueland

    Hi Yigit,
    i had been working on the solution for a few hours. But now it works. Thank you!
    Can you let me know when the problem is resolved?
    Best regards, Will

    October 20, 2020 at 4:06 pm #1254402
    Yigit

    Hi,

    I have already reported the issue to our devs and once it’s resolved, I will surely let you know :)

    Best regards,
    Yigit

    April 22, 2021 at 2:17 pm #1296060
    willblueland

    Hi Yigit,
    has this problem been resolved in the meantime?
    Best Regards,
    Will

    April 22, 2021 at 2:27 pm #1296065
    Yigit

    Hi Will,

    Issue is related to lazy load option. Please go to Enfold theme options > Performance and disable Lazy Load.

    Best regards,
    Yigit

    April 22, 2021 at 2:44 pm #1296076
    willblueland

    … now it works, thank you!
    :-)
    Will

    April 22, 2021 at 5:18 pm #1296118
    Yigit

    Hi,

    You are welcome, Will! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

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