Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 18, 2020 at 6:28 am #1246644
    MartinA78

    Hi. Some days ago my front page stopped updating changes.
    As soon as I do any edit and save the changes, I try to update the page (top right button) but instead of message updating successful I get updating failed.
    This does not work either on avia or basic editor.
    I have latest theme and wordpress version.

    Any idea what could be wrong? Thank you for any advice.

    September 18, 2020 at 10:03 am #1246711
    Nikko

    Hey MartinA78,

    Thanks for giving us admin access.
    I tried adding some dots in the text block inside the 3/4 column, it worked properly (I have removed it afterwards).
    Can you give us some instructions regarding it? since we don’t want to mess up your page.

    Best regards,
    Nikko

    September 18, 2020 at 2:15 pm #1246828
    MartinA78

    Thanks for your fast response.
    Well I tried to edit the color of the background space. It’s the second object on the page. Inside of it there are two column objects, one 3/4 and one 1/4.
    If I change the color, save the changes and press update in right top, then I get message of update failed. Please try that. If you will succeed the I wonder why you can edit and update and I don’t.
    I tried to add dots to the header Váš spoľahlivý partner v stavebníctve už od roku 1950… and again, I can save, but not update the page without that error message. ???

    September 18, 2020 at 2:23 pm #1246830
    MartinA78

    Screenshot
    This is what I mean. After editing the is no problem. This is just when I want to update the page. And this page only. I tried on other pages and there is it OK.

    September 20, 2020 at 5:38 am #1247060
    Rikard

    Hi,

    Thanks for the update. I see the same error message on my end unfortunately, but I can’t see why it’s appearing. Is this happening on other pages as well?

    I tried changing the background of the first colour section on the page, and that works without any problems on my end. Even though the error message appears.

    Best regards,
    Rikard

    September 20, 2020 at 10:59 am #1247081
    MartinA78

    Hi Rikard,
    as long as I know this is happening on some pages. I have checked some but not all pages of course. Some works without any errors some have the error message. Update works, but I have to double check all the time to be sure that the changes have been made. And that’s pretty annoying. :-(

    September 22, 2020 at 4:37 am #1247505
    Nikko

    Hi MartinA78,

    I have checked on it as well and I can also see the same issue, and looking at the web console, it shows admin-ajax is returning 500 Internal Server Error.
    The fix is commonly to increase memory limit, but since you’re already using 256MB it should be enough with the plugins you have.
    Can you try to switch PHP version from 7.0.33 to 7.3? since that version is already obsolete, try to check if you can get some improvement with it.

    Best regards,
    Nikko

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