Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 11, 2020 at 1:07 pm #1245130
    marco3253

    Dear support,

    i made an home page with a color section (100% of the screen) a color section (50%) and another color section to 100% of the screen.
    The first color section got an image as background and an overlay color to let the text readable.
    This overlay color is overlapping on the next element (the gold color section), how is this possible?

    I tried deleting cache etc.

    see the screenshot here: http://www.muchmoney.it/images/screen1.png
    also you can visit home page muchmoney.it

    Thank you

    September 12, 2020 at 3:26 pm #1245359
    Nikko

    Hey Marco,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    September 20, 2020 at 7:18 am #1247074
    barrystrauss

    I’m having a similar problem. There is a blue background (that was originally part of the theme) that I thought I removed. When I put in a background image (to show on a phone vs an mp4 video on the desktop), the blue background shows. If I take out the background image and only have the video, the blue background disappears, but I’m afraid the that nothing will show on a phone (since I’m hiding the video on a phone).

    I wouldn’t mind if I could change the color to #121810, which would look cool because it would be the same color as the next section below it.

    See private website in the private content. You’ll see a blue wedge. That’s what I’m trying to get rid of.

    September 21, 2020 at 3:32 am #1247218
    Nikko

    Hi barrystrauss,

    Thanks for providing the link, however, we’ll need to inspect the backend.
    Can you create a separate thread? and do the instructions above, the reason we’ll need a separate thread is because private content can be both viewed by moderators as well as the thread creator.

    Best regards,
    Nikko

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