Enfold Child contains outdated copies of WooCommerce - Support

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September 10, 2020 at 8:16 pm #1244996

I keep getting this error, but how do I update this without losing all my changes?? Here is the warning on the Plugins page:

Your theme (Enfold Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Learn more about templates View affected templates

September 11, 2020 at 4:23 pm #1245180

Nikko

Inactive Moderator

Hey bemodesign,

Thanks for giving us admin access.
I have checked it and it shows these two files is needed update.
enfold-child/woocommerce/single-product/product-image.php
enfold-child/woocommerce/single-product/product-thumbnails.php
However, these 2 files are not from our theme but custom made tweaks most likely from your developer.
Please try to reach out to the person who created it and update it for you.

Best regards,
Nikko

September 11, 2020 at 6:54 pm #1245213

bemodesign

Participant

PLease let me know on this. They say they are getting Woocommerce errors now.

September 11, 2020 at 6:54 pm #1245214

bemodesign

Participant

This is the Woocommerce report:


### WordPress Environment ###

WordPress address (URL): http://e-zpatch.com
Site address (URL): http://e-zpatch.com
WC Version: 4.5.1
REST API Version: ✔ 4.5.1
WC Blocks Version: ✔ 3.1.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.5.0
Log Directory Writable: ✔
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.18-1+ubuntu18.04.1+deb.sury.org+1
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.7.29-32-log
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.5.1
WC Database Prefix: ezp_
Total Database Size: 134.70MB
Database Data Size: 68.71MB
Database Index Size: 65.99MB
ezp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
ezp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ezp_woocommerce_order_items: Data: 1.52MB + Index: 0.31MB + Engine InnoDB
ezp_woocommerce_order_itemmeta: Data: 6.52MB + Index: 6.03MB + Engine InnoDB
ezp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ezp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ezp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ezp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ezp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ezp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_actionscheduler_actions: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
ezp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_actionscheduler_logs: Data: 0.23MB + Index: 0.19MB + Engine InnoDB
ezp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_comments: Data: 9.52MB + Index: 9.06MB + Engine InnoDB
ezp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_grp_google_review: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_layerslider: Data: 0.10MB + Index: 0.00MB + Engine MyISAM
ezp_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ezp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_options: Data: 3.16MB + Index: 0.47MB + Engine InnoDB
ezp_postmeta: Data: 34.56MB + Index: 38.13MB + Engine InnoDB
ezp_posts: Data: 4.52MB + Index: 3.55MB + Engine InnoDB
ezp_rg_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ezp_rg_form_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ezp_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_rg_incomplete_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ezp_rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_rg_lead_detail: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ezp_rg_lead_detail_long: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ezp_rg_lead_meta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
ezp_rg_lead_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ezp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
ezp_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
ezp_term_relationships: Data: 0.41MB + Index: 0.17MB + Engine InnoDB
ezp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
ezp_usermeta: Data: 3.52MB + Index: 5.02MB + Engine InnoDB
ezp_users: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
ezp_vtprd_purchase_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ezp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ezp_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
ezp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
ezp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
ezp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_wc_product_meta_lookup: Data: 0.22MB + Index: 0.33MB + Engine InnoDB
ezp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ezp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_woocommerce_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ezp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ezp_yoast_indexable: Data: 1.52MB + Index: 0.66MB + Engine InnoDB
ezp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ezp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ezp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_yoast_prominent_words: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ezp_yoast_seo_meta: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

attachment: 538
avia_framework_post: 32
custom_css: 1
customize_changeset: 2
egprreviews: 1
faqs: 152
nav_menu_item: 25
o-discount: 1
o-list: 1
page: 25
portfolio: 1
post: 1
product: 63
product_variation: 1914
revision: 13
rfbwp_assets: 1
shop_coupon: 6
shop_order: 6718
shop_order_refund: 156
slider: 3
testimonials: 3
user_request: 1

### Security ###

Secure connection (HTTPS): ❌
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ✔

### Active Plugins (23) ###

ManageWP - Worker: by GoDaddy – 4.9.7
Export WooCommerce customer list: by PI Websolution – 1.6.9 – Installed version not tested with active version of WooCommerce 4.5.1
FedEx WooCommerce Extension (BASIC): by XAdapter – 2.0.6 – Installed version not tested with active version of WooCommerce 4.5.1
Google Language Translator: by Translate AI Multilingual Solutions – 6.0.7
PayPal for WooCommerce: by Angell EYE – 1.5.4 – Installed version not tested with active version of WooCommerce 4.5.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.5 – Installed version not tested with active version of WooCommerce 4.5.1
Google Reviews Widget: by RichPlugins  – 1.8.8
Woo Custom Related Products: by WPCodelibrary – 1.3.2 – Installed version not tested with active version of WooCommerce 4.5.1
WooCommerce Search by Product SKU: by Clayton Kriesel [Three Remain Production] – 1.0 – Installed version not tested with active version of WooCommerce 4.5.1
Woo Stickers by Webline: by Weblineindia – 1.1.5
Woocommerce Single Variations Product: by Calvin – 1.3.4 – Installed version not tested with active version of WooCommerce 4.5.1
Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.4.0 – Installed version not tested with active version of WooCommerce 4.5.1
WooCommerce USA ePay Gateway: by SkyVerge – 1.8.0 – Installed version not tested with active version of WooCommerce 4.5.1
Woocommerce Molds: by Melina Donati – 0.3 – Installed version not tested with active version of WooCommerce 4.5.1
WooCommerce Quick Export Plugin: by MB Création – 2.4.2 – Installed version not tested with active version of WooCommerce 4.5.1
WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 – Installed version not tested with active version of WooCommerce 4.5.1
WooCommerce: by Automattic – 4.5.1
WooCommerce custom: by Calvin NGUYEN – 1.0.0 – Installed version not tested with active version of WooCommerce 4.5.1
Yoast SEO Premium: by Team Yoast – 14.9
WordPress Support: by  –
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.4

YITH WooCommerce Quick View: by YITH – 1.4.3 – Installed version not tested with active version of WooCommerce 4.5.1

### Inactive Plugins (8) ###

Akismet Anti-Spam: by Automattic – 4.1.6
Conditional Discounts for WooCommerce by ORION: by ORION – 2.15 – Installed version not tested with active version of WooCommerce 4.5.1
Go Live Update Urls: by OnPoint Plugins – 6.1.3
Google Reviews Business: by RichPlugins < (Email address hidden if logged out) > – 1.0
My Custom Functions: by Space X-Chimp – 4.43
Update Theme and Plugins from Zip File: by Jeff Sherk – 1.1.1
WP File Manager: by mndpsingh287 – 6.5
Yoast SEO: by Team Yoast – 14.9 – Installed version not tested with active version of WooCommerce 4.5.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (5) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
ManageWP - Worker Loader: by GoDaddy –
WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
WP Engine Security Auditor: by  wpengine – 1.0.9
WP Engine System: by WP Engine – 4.0.0

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #3104 - /shop/
Cart: #3105 - /cart/
Checkout: #28 - /checkout/
My account: #29 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Enfold Child
Version: (update to version 0 is available)
Author URL: http://kriesi.at
Child Theme: ✔
Parent Theme Name: Enfold
Parent Theme Version: 4.7.6.3
Parent Theme Author URL: https://kriesi.at
WooCommerce Support: ✔

### Templates ###

Overrides: enfold-child/woocommerce/single-product/product-image.php version 2.6.3 is out of date. The core version is 3.5.1
enfold-child/woocommerce/single-product/product-thumbnails.php version 2.6.3 is out of date. The core version is 3.5.1

Outdated Templates: ❌
					
					
						Learn how to update

### Action Scheduler ###

Complete: 479
Oldest: 2020-08-11 10:30:34 -0700
Newest: 2020-09-11 08:19:10 -0700

September 11, 2020 at 7:24 pm #1245217

bemodesign

Participant

Thanks, I’ll check with them

September 11, 2020 at 11:06 pm #1245230

bemodesign

Participant

It shows these are out of date. How do I update these and why aren’t they updated when I update the main theme?

enfold-child/woocommerce/single-product/product-image.php version 2.6.3 is out of date. The core version is 3.5.1,
enfold-child/woocommerce/single-product/product-thumbnails.php version 2.6.3 is out of date. The core version is 3.5.1

September 12, 2020 at 10:09 am #1245301

Nikko

Inactive Moderator

Hi bemodesign,

The child theme isn’t updated when the parent theme (Enfold) is updated.
The child theme inherits everything from the parent theme (without having any code in it) but once you placed some code in there either it adds on top of that or overrides any existing function in the parent theme, basically, all tweaks are in the child theme.
Whatever is in your child theme, is custom made and our theme didn’t add it, modify it nor updates it.
The one who added it just follow Woocommerce instruction on how to override the Woocommerce pages: https://docs.woocommerce.com/document/template-structure/
And the one who added it should be the one change it otherwise please hire a WordPress developer to update it.

Best regards,
Nikko

September 14, 2020 at 6:26 pm #1245800

bemodesign

Participant

thank you

September 15, 2020 at 12:39 am #1245895