Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 6, 2020 at 2:27 am #1243671
    KeyshaunSmith

    Hello!

    Whenever I go to appearance > customize or click customize in the top header bar on a page I get the following message.

    “There has been a critical error on your website. Please check your site admin email inbox for instructions.”

    Any ideas on what to do to resolve this?

    September 7, 2020 at 4:12 am #1243830
    Rikard

    Hey KeyshaunSmith,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 7, 2020 at 5:07 pm #1244031
    KeyshaunSmith

    Here ya go

    September 8, 2020 at 11:37 am #1244265
    Nikko

    Hi KeyshaunSmith,

    You should be able to use Appearance > Customize now.
    I have installed and activated File Manager plugin which temporarily fixes the issue.
    To fix this, please update to the latest version of Enfold (4.7.6.3) and the plugin won’t be needed.

    Best regards,
    Nikko

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