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Posts
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Inglese
I’m having trouble working with some sections of the theme options such as the advanced style. Some features like item editing don’t work. For example, the loading of the logo does not work in the theme options. how can i solve? Thank you
Hey andreathebox,
Please explain how “the loading of the logo does not work in the theme options”, such as the steps you are taking. Please note there are two places to add a logo,
Enfold Theme Options > Header > Transparency Options > Transparency Logo
Enfold Theme Options > logo
So if you are using a transparent header you will need to change both logos.
If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.Best regards,
Mikethanks, I am sending you the credentials to access the site under construction As you will see, the logo upload button does not work. even the features in the advanced style do not work and as if they are blocked. Thank you
Hi,
I see you are getting some javascript errors, but I’m not sure the cause, I also see that you are using v4.5.7 with WordPress v5.5.1
Please try the latest Enfold version v4.7.6.3, if this doesn’t help try disabling your plugins and clearing your server cache, if there is one, and your browser cache and check again.Best regards,
MikeHello,
I’m having issues too with the Enfold Child Theme. It only shows me Feedback as an option but nothing else such as Layout Builder, Advanced Styling, etc are all gone. So I cannot do any advanced changes with the Enfold Child Theme. Please advise thank you.
Looks like I can’t make any changes at all to the Enfold settings. Enfold Child Theme Theme Options basically has NO options for me to change. Please advise thanks!
Google changed the way google maps work. You now need to enter a valid Google Maps API Key
You can read a description on how to create and enter that key here: Enfold Google Settings
Hi,
@a212silver you are using Enfold v4.2 which is a pre WordPress v5 release, you will need to update via ftp to the current version v4.7.6.3The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.If you have trouble updating please open a new thread and include an admin login and ftp access and a link to your v4.7.6.3 theme download in DropBox or Google Drive, in the private content area so we can take a closer look.
Best regards,
MikeThanks s much Mike I will give that a shot. What about the child theme? Do I need to do anything to that?
Hi,
@a212silver, you don’t need to do anything with the child theme, the only changes are with the parent theme via ftp.Best regards,
MikeHi,
Sorry @andreathebox I missed some of your messages, so thanks for the host login but it’s not working for me, please check.Best regards,
MikeHi,
Thanks for the login, I changed the main menu links to red in the advanced style and disabled your caching plugin and the changes show fine. I recommend to not use any caching while you are creating your site.Best regards,
MikeHi,
Glad to hear this helped, unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
@andreathebox on this site you are using Enfold v4.5.7 please update to the latest version.
Please follow these steps to update via ftp.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
Mike
- The topic ‘Problems with the enfold child theme options’ is closed to new replies.