-
Posts
-
I added a color section and in it a background video. The video does not appear. Instead a black box appears.
I tried the mentioned Youtube demo video. same result. So it cannot be the video.
I tried a new page. Same result. So it cannot be anything in the page.
Not sure any other option is set wrongly somewhere?I am using WP 5.4.2 and Enfold 4.7.6.3
Hey envatouser2019,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardI added a link into the private content.
The final idea is to have an automatic running, repeating background video which can be overlapped by the below content when scrolling down. Or parallax as an alternative.
Color section is not working at all (black screen). W
hen using video element it is working, but does no stay on the site. It opens youtube on a new tab instead.Entering a direct Youtube embed code does work.It does remain embedded as well and is not opening in a new window.
I have added it underneath the color section on the example page, in order to reduce the possible issues. I am still puzzled why the video does not appear when using the color section.Hello,
I have the same problem.
You can’t see the background videos on our home page: https://cabodemarcas.com/
Thanks.
I am using:
WP: 5.5.1
Enfold: 4.7.6.3I think the problem has created in the latest Enfold update.
Last week with the previous Enfold version, the background videos were visible.It also does not work in the easy slider with video, see: https://eavante.com/
Hi aintzerga,
on both sides I see a videos running. Tested Chrome and Edge. Both worked nicely. So what are you doing different then me is the question.
I get a black screen only when using color section. https://labyrinth-der-legenden.de/kindergeburtstag-2/I do not understand anything. We have not changed anything and now we see the video in the background.
In the case of the video in https://eavante.com/ it is configured so that the sound of the video is heard, but it does not.
What can we do?Hi envatouser2019,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi aintzerga,
Please start a separate thread, describe your issue there, and give us a link to your website.
Best regards,
VictoriaAdvanced layout builder sometimes does not load. You have to click “default Editor” and then click on advanced layout builder again. If that is what you are refering to.
Hi envatouser2019,
How often do you encounter the issue? Can it be reproduced or is it random?
Best regards,
VictoriaThe issue that the advanced layout builder is not or very slow loading? Always and since a long time through several versions of Enfold.
Hi envatouser2019,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaHi Victoria,
I found the problem, need to see whether I can solve it. I have written a workaround in the private content. So we can work on the color section issue.Hi envatouser2019,
That is odd. Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Victoria,
PLEASE READ CAREFULLY!
Advanced layout builder was never the problem I have asked for help!I need help for a
BACKGROUND VIDEO NOT WORKING IN THE COLOR SECTION.
As the title of this threat still is saying. I honestly feel a bit ignored I have to say.
Best Regards
Hi,
@envatouser2019: We would like to check the issue with the color section but we could not edit the page because the advance layout builder is not working. There is an issue with one of the scripts. Can we deactivate the plugins temporarily?
This the error in the page or post editor.
Uncaught TypeError: n(…).not(…).filter(…).mediaelementplayer is not a function
Uncaught ReferenceError: mejs is not definedAnd please enable the Appearance > Editor panel so that we could edit the files when necessary.
Best regards,
IsmaelHi Ismael,
surely we can deactivate plugins for a define period. Do you want to do it yourself or shall we arrange a time?I cannot find the Editor panel.
Best Regards
StefanHi,
Sorry for the delay. The Ecwid Ecommerce Shopping Cart generates the following error which prevents the advance layout builder from loading properly.
Uncaught TypeError: can't access property "doc", tinymce.activeEditor.dom is undefined checkEcwid https://labyrinth-der-legenden.de/wp-content/plugins/ecwid-shopping-cart/js/store-editor-page.js?ver=6.10.6:133Can we deactivate this plugin temporarily so that we could check the page?
Best regards,
Ismael
- You must be logged in to reply to this topic.