Viewing 11 posts - 1 through 11 (of 11 total)
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  • August 28, 2020 at 3:55 am #1241378
    rsetran

    I created a site for a client as a subdomain on my own server, and used the Duplicator plugin to move the site over to their site.

    When I activated the Really Simple SSL plugin, it said there was mixed content on the homepage. When I went to the F12 console, it is showing …wp-content/themes/enfold/images/background-images/diagonal-thin-light.png but it is still pointing to the old subdomain link.

    I have no idea where to find this in Enfold to update the link to use the correct domain.

    Thanks in advance for you help-

    August 28, 2020 at 4:24 am #1241382
    Nikko

    Hey rsetran,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    August 28, 2020 at 4:37 am #1241389
    rsetran
    This reply has been marked as private.
    August 28, 2020 at 5:59 am #1241400
    Nikko

    Hi rsetran,

    I have tried the credentials you gave however it does not seems to work, please check.

    Best regards,
    Nikko

    August 29, 2020 at 2:50 am #1241730
    rsetran

    Checking you were able to access the site. Thanks!

    August 31, 2020 at 4:50 pm #1242243
    Nikko

    Hi rsetran,

    It’s still the same, I apologize for the delayed response.

    ERROR: The username or password you entered is incorrect.

    Please use the suggested plugin.

    Best regards,
    Nikko

    August 31, 2020 at 5:00 pm #1242252
    rsetran
    This reply has been marked as private.
    September 1, 2020 at 3:29 pm #1242537
    rsetran
    This reply has been marked as private.
    September 2, 2020 at 11:19 am #1242765
    Nikko

    Hi rsetran,

    Thanks for giving us admin access. :)
    It’s fixed. The cause is caching, after disabling CSS file merging and compression and enabling Delete old CSS and JS files?, save then enabling back CSS file merging and compression it’s not showing the mixed content error anymore.
    If it still shows on your end, please try to clear the browser cache.

    Best regards,
    Nikko

    September 2, 2020 at 2:28 pm #1242814
    rsetran

    Much appreciated! Thanks for the support!

    September 2, 2020 at 10:09 pm #1242909
    Nikko

    Hi rsetran,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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