Viewing 12 posts - 1 through 12 (of 12 total)
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  • August 26, 2020 at 11:00 am #1240885
    samgrom

    Hi,
    I haven’t been also able to update the theme for a long time?
    Can you fix it, please?
    Regards

    August 27, 2020 at 10:02 am #1241153
    Nikko

    Hey Slawomir,

    Please use the latest version of Enfold (4.7.6.3) since it contains patches for WordPress 5.5.
    Since you are still using Enfold 4.0.2, you can’t update via theme options because Envato has already stopped using an API key for update and are now using tokens.

    Please download the latest version of Enfold from ThemeForest and I would suggest following Rikard’s instruction in this thread: https://kriesi.at/support/topic/upgrade-10/ on how to update your theme.

    Then register the theme as recommended in our documentation https://kriesi.at/documentation/enfold/theme-registration/ so you can fully update the theme via theme options next time.

    Best regards,
    Nikko

    August 28, 2020 at 9:17 am #1241468
    samgrom

    Hi, ive tried but it doesnt work. the links dont explain it properly step by step. ive uploaded the plugin to update theme from zip but it says in my 5.5 version of wp this plugin is already include but i cant see any option to install the newest enfold using this plugin. I also don’t know how to delete the them etc. Why you always help in such a way that I have to ask many times in order to solve the problem. is there any video that would properly explain it step by step?

    August 28, 2020 at 11:27 am #1241532
    Victoria

    Hi samgrom,

    I updated the theme for you, please check.

    Best regards,
    Victoria

    August 28, 2020 at 6:32 pm #1241675
    samgrom

    You are an angel Victoria! God bless you for your kindness. Women should rule this selfish world (with some exceptions) :-).

    August 28, 2020 at 8:31 pm #1241692
    Jordan Shannon

    Hi,

    I’m glad Victoria was able to help. Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

    August 29, 2020 at 7:28 am #1241796
    samgrom

    Thanks Jordan, Could you explain how to do step by step t as I have another website which has the same issue. I was unable to install the newest Enfold there yesterday. Or, should I start a new thread, please?

    August 30, 2020 at 4:05 pm #1241951
    Victoria

    Hi samgrom,

    I used the plugin Update Theme and Plugins from Zip File to update the theme on your website. You can share the other website and credentials here if you need help with it too.

    Best regards,
    Victoria

    August 31, 2020 at 7:08 am #1242060
    samgrom

    Hi Victoria,
    Ive tried but for some reason I was unable to do it.
    I have requested the same for my 3 other websites as I have 5 of them.
    Thank you very much for your help.

    September 2, 2020 at 4:35 am #1242664
    Rikard

    Hi samgrom,

    Thanks for the update. If you need help with your other sites as well then please include login details for them in private. Also please verify that you have backups of them, in case something should go wrong during the updates.

    Best regards,
    Rikard

    September 2, 2020 at 1:08 pm #1242793
    samgrom

    Hi Rikard,
    Yes I have backups for all my websites.
    I have created 2 new threads for the other 2 sites because I thought it was expected.
    You can close this one.
    Many thanks again.

    September 2, 2020 at 10:16 pm #1242918
    Nikko

    Hi samgrom,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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