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  • #1240293

    Hi there,

    We have been facing this issue for quite long now and are unable to figure out the way out. The blogs on enfold theme are continuing to disappear on their own. Sometimes, its the complete content, sometimes, its just the title.

    Two of the example are as below:

    1- https://www.qa.2ndquadrant.com/en/blog/webinar-postgresql-partitioning-follow-up/
    2- https://www.qa.2ndquadrant.com/en/blog/releasing-cloud-native-bdr-operator-for-kubernetes/

    The 1st one has content as a whole disappeared and the 2nd one has the title disappeared. Can someone please help fix it?

    • This topic was modified 4 years, 3 months ago by DXDev.
    #1240581

    Hey DXDev,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1240596

    Hi Rikard. I have shared the details with you.

    #1240851

    Hi,

    Thanks for that. I see that you are using the default WordPress editor there, so I’m not sure how this is related to Enfold? Also, you don’t even have the button to activate the Layout Editor in your posts, I’m guessing that is caused by a plugin. You could try deactivating all plugins to see if that changes anything.

    Best regards,
    Rikard

    #1240857

    Hi,

    We tried deactivating all plugins but that doesn’t help. Right now, all plugins are deactivated – but the problem still persists. Its a staging server – so you can go ahead and check if deactivated plugins have any correlation? Also, 1 plugin – WPML – once deactivated removes all blog entries and URLs so that plugin cannot be deactivated while troubleshooting.

    #1240879

    We disabled ALB from the official guide for blog posts in anticipation that it might resolve the issue. I have just restored it and updated individual posts – they have started to appear in again.

    Need to observe the behaviour now to see if the problem appears again or not.

    #1241388

    Hi,

    Thanks for the update. I can the the button to activate the Layout Builder again, and the title and content seems to correspond to what I see on the backend. Is everything working as it should on your end as well?

    Best regards,
    Rikard

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