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  • #1240129

    Hi, I tried to update my theme from 4.5.2 to latest, using the following steps:
    1. Verified token info — all ok;
    2. proceed to WP updates, and update theme —
    3. and it showed some error: Enfold: Download failed. Forbidden.

    After that, I went back to Enfold Menu, and it shows no link buttons or menu items anymore…. So I can’t verify again my token info or any settings…

    Ater reading this forum, tried to manually upload theme to overwrite, no luck again.

    SOLUTION: —
    1. Downloaded “WP only files”
    2. Go to to Appereance — Themes – Upload
    3. Upload new theme
    4. WP will ask you want to overwrite (yes — but have a backup done before)
    5. Done.

    • This topic was modified 5 years, 5 months ago by meliniymelini. Reason: SOLVED
    #1240167

    SOLUTION: —
    1. Downloaded “WP only files”
    2. Go to to Appereance — Themes – Upload
    3. Upload new theme
    4. WP will ask you want to overwrite (yes — but have a backup done before)
    5. Done.

    #1240262

    Hi meliniymelini,

    As far as I know Enfold 4.5.2 uses API key and you can’t update it via Theme Options.
    I would suggest to follow Rikard’s instruction in this thread: https://kriesi.at/support/topic/upgrade-10/

    If you have mistyped the version then you’ll need to have the following permissions for the token:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    See further instruction in our documentation: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Nikko

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