Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1239983
    #1240108

    Hey Toni,

    Please delete the enfold folder and upload a fresh copy of the theme and see if the issue gets resolved.

    Best regards,
    Victoria

    #1240109

    Hey Toni,

    Please delete the enfold folder and upload a fresh copy of the theme and see if the issue gets resolved.

    Best regards,
    Victoria

    #1240126

    Hi,

    will there be any changes after I did this? Like reset of something..

    #1240259

    Hi Gamefrequenz,

    Before you do anything, can you tell us what PHP version you’re using? can you try to switch to PHP 7.3?

    Best regards,
    Nikko

    #1240335

    Hi Nikko,

    Im using PHP version 7.4. I can go back to 7.3. But why? And before I upload a fresh copy of enfold?

    #1240588

    Hi,

    Thanks for the update. Could you provide us WordPress login details as well please? I checked the FTP space as well, but I’m not sure exactly where the site in question is located?

    Best regards,
    Rikard

    #1240720

    Hi, i posted it in private content

    #1240959

    Hi Gamefrequenz,

    Thanks for the FTP access, you should be able to login now.
    And I apologize for the misunderstanding, I thought you were already using the latest version.
    Please update from version 4.5.5 to 4.7.6.3. :)

    Best regards,
    Nikko

    #1241214

    Hi NIkko

    Thank you very much :) What was the problem?

    Best regards!
    Toni

    #1241351

    Hi Toni,

    You’re welcome. :)
    There’s a minor bug in the code that only shows to some people (most likely due to server settings) and this was fixed in the later versions of Enfold.

    Best regards,
    Nikko

Viewing 11 posts - 1 through 11 (of 11 total)
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