Viewing 13 posts - 1 through 13 (of 13 total)
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  • #1239100

    Hi,

    I have a recent crash after wordpress update. It seems that enfold menu is missing.
    Please see private content.

    #1239124

    I have the same problem. Everything works, except the Enfold Menu is missing…

    #1239164

    Hi penaj,

    Which version of Enfold are you running? Please update php to php7.2 or higher.

    Best regards,
    Victoria

    #1239165

    Hi limedrop,

    Please start a separate thread, describe your issue there and give us a link to your website.

    Best regards,
    Victoria

    #1239175

    Hi Victoria,

    2019 May 8th – Version 4.5.7
    ea-php70 – Cloud Linux PHP

    #1239178

    now it`s php 7.2

    #1239265

    Hi penaj,

    Please, install the Envato Market plugin and update the theme, or you can update it via FTP.
    https://envato.com/market-plugin/

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1239315

    If I do this won’t ruin my work since I didn’t use Child theme.

    #1239427

    Hi penaj,

    I think it’s necessary for you to start using a child theme now since a lot of upgrades is happening on WP, Enfold and even plugins.
    The more it is delayed you’ll have compatibility issues.
    For now, I suggest you create a staging site, here’s a tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/ so changes can be made without affecting live site.
    In the staging site, the first thing that needs to be done is to transfer all the tweaks to the child theme and use an unmodified Enfold (parent) theme.
    The next step after that is to update both WP and Enfold.
    If you need help with it, just let us know.

    Best regards,
    Nikko

    #1239468

    Hi Nikko,

    I need your help on this one. I don’t want to ruin what is done. Please let me know what you need.
    Tahnk you

    #1239558

    Hi penaj,

    Please create a staging site first as requested and give us admin access on it.
    Then if you can tell us where you made the tweaks, it would help us a lot, if you forgot then that’s okay as well.

    Best regards,
    Nikko

    #1239571

    Hi Nikko,

    I spoke today with a local team of developers who use you theme and will try tomorrow with them. If we don’t succed, I will write you.

    #1239594

    Hi penaj,

    Sure, just let us know how it goes :)

    Best regards,
    Nikko

Viewing 13 posts - 1 through 13 (of 13 total)
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