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  • #1238652

    Hi guys,

    I´ve got quite an urgent problem. I did the theme update this morning which I thought went through fine but a client has just advised me that it´s not showing correctly. I´ve checked it out and my child theme wasn´t activated. When I tried to activate it it gave me an error which made me realise that the main theme had been deleted for some reason.

    I´ve now managed to re-install the parent theme and activate the child theme and the page is looking closer to how it was however the site is all over the place!!! The text, the main menus, the page widths, the footer amongst other things are now completely all over the place to how they should be!!!

    How can I get them back to how they were before I made the update this morning and how can I prevent this happening again? Please see a link to the webpage as well as a backend link in the private content below!

    Many thanks for a quick reply!!

    Best regards

    #1238741

    Hi guys,

    I´ve managed to sort the problem. It appears it was a caching issue to which I found the solution on other threads. I deactivated the caching plugin and then de-selected the “Delete old CSS and JS files” option and saved options and the site went back to normal bar

    1. A footer widget was removed
    2. The icons are not showing on chrome
    3. The social media icons are not showing on chrome

    I re-added the footer widget but any info on how to solve the icons not showing on chrome would be appreciated!

    Many thanks and best regards

    #1238742

    Hi again,

    Scrap those last questions. I re-activated the caching plugin and re-selected the “Delete old CSS and JS files” option and then cleared the cache and all the icons came back! So we´re now back to full power!

    Thanks again!!

    #1238871

    Hi ProTravelGolf,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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