Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 17, 2020 at 4:55 pm #1238546
    newmediologo

    HI.. Checking a client’s site with inspector I’ve found two errors about fonts:
    Failed to load resource: the server responded with a status of 404 : https://galactus.eu/wp-content/uploads/avia_fonts/fontawesome-free/fontawesome-free.woff2
    Failed to load resource: the server responded with a status of 404 : https://galactus.eu/wp-content/uploads/avia_fonts/icofont/icofont.woff2

    These fonts are not present in the avia_fonts folder and I don’t know where are required by the theme..

    There’s a way to correct the error..?

    Thank You very much

    P.S: The issue is only in the home page

    WordPress 5.5 – Enfold 4.7.6.3

    August 20, 2020 at 6:08 am #1239437
    Nikko

    Hey newmediologo,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    August 20, 2020 at 9:44 am #1239485
    newmediologo

    Hi.. In Private field the login data

    Please let me know about

    Thanks

    P.S. The error is not so important but I need to have all clean as possible..

    August 24, 2020 at 4:27 am #1240231
    Nikko

    Hi newmediologo,

    Thanks for giving us admin access.
    The issues are fixed, I get a copy of your font then converted it here: https://everythingfonts.com/woff-to-woff2 and re-uploaded on your site :)
    Let us know if you need further assistance related to the issue.

    Best regards,
    Nikko

    August 24, 2020 at 8:03 am #1240281
    newmediologo

    Hi Nikko..

    Thank You Very much.. Error Warning seem be gone and issue seems fixed.. I don’t know why these fonts were missing but now it see, all Ok..

    Thanks again..

    August 24, 2020 at 11:36 am #1240312
    Nikko

    Hi newmediologo,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 6 posts - 1 through 6 (of 6 total)
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