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Hi,
We are running WP 5.4.2 and Enfold Theme 4.7.4 which I updated today. After the update, our Gallery widgets and Full Width Sliders stopped loading photos. Can you help?
Update to this help request:
I updated to WP 5.5 today, and still running Enfold 4.7.4, PHP 7.3. I can see the Gallery widget still containing all pictures and settings in our Activism section of Home page, but the Gallery does not display on the Home or About pages.
I have cleared cache in Safari browser and reloaded website, with no changes to our sliders and galleries not working. All of our Page header photos have shrunk in size as well.
Any suggestions are appreciated!
LindaAlso, meant to add: I tried our website (350eugene.org) in Google Chrome and get the same pieces of the website not working there as they are also not working in Safari.
LPHi new350eugwebsite,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Do you have an image of what it looked like when it was working properly?
Best regards,
VictoriaHi Victoria,
Thank you so much for getting back to me. I discovered all of the photo image problems were being caused by the Top Bar 3.0 plugin. After disabling this, all of the problems cleared at once.
I think we are good for now.
Thanks again,
LindaP
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