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  • August 1, 2020 at 4:49 am #1234443
    skybutter99114

    Hi, having trouble on Portfolio section after setting portfolio sorting as “date” in one of the page, the portfolio category and tag became empty, not working even add new category, it will auto remove after a refresh.

    v4.6

    August 2, 2020 at 4:08 pm #1234640
    Nikko

    Hey skybutter99114,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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