Dear Kriesi,
my sign up form here suddenly does not work:
I cant see anything is wrong, but can you tell me why this might be? I have experienced it before, and its super annoying, because i use it as a landing page from my ads etc…
Kind regards,
Ida
Hey idaandersenlang,
Sorry for the late reply and thanks for the link, I tested your sign up form and it worked for me, I also got your response. How was it not working?
Best regards,
Mike
Hi Mike,
Okay – thats good to hear :D.
When I test with some different email adresses on my computer, when I hit “subscribe” I get the default message in red text: “We are sorry, something went wront – try again later” – I have had this message for a couple of days now, and have also experinced in the past. Have never been able to figure out what its about…
Kind regards,
Ida
Hi,
I tried 4 different signups in a row and all worked for me, can you take a screenshot of the error message, perhaps it is a mailchimp error message?
Is there a chance that the email address you tested is already in the mailchimp group?
To add a screenshot please try using https://savvyify.com/img/ and pasting the image URL in your post.
Best regards,
Mike
Hi Mike
I just tried to sign up again, and it seems the issue has solved it self by now. Which is also what I have experienced in the past. But one looses a LOT of signups during these “fall outs” – you´re probably right, it might be that the error lies over at mailchimp.
BTW, no if the mail is already signed up the default message is “This email is already signed up”. I did try with fresh emails.
So I cant take a screenshot now.
Let´s close the case, and thank you for your reply :D
Ida
Hi,
If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon