Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 28, 2020 at 9:56 am #1233713
    Alexander Heijnen
    Guest

    Hi, Today I recieved an email with an offer to extend my support on Enfold. However, the button in this email doesn’t link to that offer, it just links to a page where I can buy the theme all over again. please help

    July 29, 2020 at 5:42 am #1233858
    Jordan Shannon

    Hey Alexander Heijnen,

    You just click the little box to the right to extend support here:

    https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi

    Best regards,
    Jordan Shannon

    July 29, 2020 at 9:33 am #1233914
    Alexander
    This reply has been marked as private.
    August 2, 2020 at 8:58 pm #1234671
    Mike

    Hi,
    Sorry for the late reply and for the confusion. To renew support please follow this guide.
    The email you received is automatically sent by Envato when you are getting close to renew, the link may have worked correctly if you were logged into your Envato account at the time, my guess. Anyways the link above shows you how to renew with screenshots.

    Best regards,
    Mike

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