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  • #1233465

    So I tried deleting the custom font icon but it keeps coming back. http://prntscr.com/tp4dm1

    Because of that, I cannot get rid of this error
    Warning: include(): Failed opening ‘/home/k5967868/public_html/wp-content/uploads/avia_fonts/123/charmap.php’ for inclusion (include_path=’.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php’) in /home/k5967868/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 477

    Please help

    #1233468

    So I have to reupload the custom icon again to get rid of the error but I don’t want to use that custom icon anymore

    #1234063

    Hi,

    Thank you for the inquiry.

    We might have to delete the font entry manually in the wp-content > uploads folder and from the database. Please provide the file server and database account in the private field so that we can access them.

    IMPORTANT: Please don’t forget to create a backup of the site so that we can restore it in working condition in case something goes wrong.

    Best regards,
    Ismael

Viewing 3 posts - 1 through 3 (of 3 total)
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