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  • July 23, 2020 at 5:02 pm #1232668
    sylvia5113

    I have added a new Custom Post Type and successfully added the Enfold Actions box and added the CPT to the list of post types that support ALB but when I click on the Advanced Layout Builder button within either an existing or new post of the new type, the screen just refreshes but the builder doesn’t launch.

    I have installed the latest version of the theme
    I have tried two different browsers
    I have increased PHP memory to 64M

    The ALB loads fine for Posts, Pages and Portfolio – just not my CPT.

    The only plugin that has changed/been added is the one I used to create the CPT, so disabling that also gets rid of the CPT and therefore I cannot see if that makes a difference!

    Any help you can offer would be much appreciated.

    July 25, 2020 at 12:47 pm #1233191
    sylvia5113

    Is anyone looking at this ticket?

    July 28, 2020 at 4:00 am #1233633
    Ismael

    Hi,

    Sorry for the delay. It seems to be an issue with the theme’s Performance > File Compression settings. The Advance Layout Builder (ALB) works when the option is disabled. You can keep the compression disabled for now or use a different minification plugin once you’re done configuring the site.

    Best regards,
    Ismael

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