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July 17, 2020 at 1:25 pm #1231267
When using the Avia Layout Builder, with an embedded video or iframe, the editor doesn’t load. There is a console error showing Found 2 elements with non-unique id #avia-save-nonce. This is preventing me from editing the content of the page.
July 19, 2020 at 6:55 am #1231522Hey cbradley,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, I’m getting a 404 error on the link you sent, but maybe that is because I’m not logged in?
Best regards,
RikardJuly 19, 2020 at 3:51 pm #1231560This reply has been marked as private.July 19, 2020 at 11:03 pm #1231588This reply has been marked as private.July 20, 2020 at 10:37 am #1231679Hi,
Thanks for that. I see that you are getting a 403 error on the admin-ajax.php WordPress file. Could you enable debug mode so that we can copy your content to a new page please? https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you if you give us permission to do so.
Best regards,
RikardJuly 20, 2020 at 2:10 pm #1231713This reply has been marked as private.July 20, 2020 at 9:16 pm #1231871Can I get an updated ETA for when someone will review this ticket?
July 22, 2020 at 4:05 am #1232163Hi,
Thanks for that. I remove this code and the Layout Builder starts working after that, please see test page in private.
[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-kctk8uhc' admin_preview_bg=''] <!-- The script tag should live in the head of your page if at all possible --> <script type="text/javascript" async src="https://play.vidyard.com/embed/v4.js"></script> <!-- Put this wherever you would like your player to appear --> <img style="width: 100%; margin: auto; display: block;" class="vidyard-player-embed" src="https://play.vidyard.com/4gNLNeQJjcVFAniYwWqCgK.jpg" data-uuid="4gNLNeQJjcVFAniYwWqCgK" data-v="4" data-type="inline" /> [/av_textblock]
It’s likely the script which is breaking the builder, please try including it as a function in functions.php instead:
function cbradley_vidyard_code(){ ?> <script type="text/javascript" async src="https://play.vidyard.com/embed/v4.js"></script> <?php } add_action('wp_head', 'cbradley_vidyard_code');
Best regards,
RikardJuly 23, 2020 at 8:59 pm #1232804That fixed it on pages isuing the vidyard.com code. But a basic iframe still doesn’t work
July 25, 2020 at 4:48 am #1233129Hi,
Thanks for the update. I’m not sure I understand the problem though, is the rest of the code supposed to go into the empty text block in the 2/3 element on the page you linked to? And that is not working?
Best regards,
RikardJuly 28, 2020 at 4:56 pm #1233771Correct. When the iFrame is added, the avia editor issue persists and the page doesn’t load.
July 31, 2020 at 4:23 am #1234288Hi,
Thanks for the update. I tried checking the pages you linked to before, but they are all redirecting me to the home page, so I’m not sure which page the problem is occurring on. I created a test page instead, please see private. It seems to be working as it should there?
Best regards,
Rikard -
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