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Posts
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I am unable to access and edit a specific Post (Vancouver Adventure Guide). No matter what I do, it is permanently loading. Everything is updated to the latest version as well.
Fortunately, the page does work (in preview mode and online), but I just can’t edit it at all because it’s in a perpetual loading state. I am also unable to restore previous revisions as a result.
I am afraid to click the Update button because it could wipe out the entire page (it has done that in the past).
I have provided a login for enfold support, so you can login as an admin.
Please help me resolve this very serious issue because it presents a massive potential problem that could invalidate the entire website. I’ve spent months on this Post and it’s the template I use for a significant portion of the site. I can’t build or edit a website if some pages suddenly enter a perpetual loading mode.
Thank you
Hi acelam714,
I have added this code in your child theme’s functions.php:
function builder_set_debug() { return 'debug'; } add_action( 'avia_builder_mode', 'builder_set_debug' );This results to showing the shortcodes being and can be used to retrieve content.
I tried to same code on a new post I saved as draft (link in private content) and it works properly.
However, when trying to modify Vancouver Adventure Guide even if it’s just emptying the content it results to a critical error:There has been a critical error on your website. Please check your site admin email inbox for instructions.I’m not sure what’s causing this but you can enable wordpress debugging and look for error logs and maybe find the real cause of the issue since it’s hard to debug at this point.
Best regards,
NikkoThank you very much for looking into it. Retrieving the template for editing was tremendously helpful. I can just create a new page and replace the old one. For some reason, it’s only this page that isn’t working. Everything else is working perfectly.
To confirm, the debugging box showed up at the bottom via the new code you added to Enfold Child, correct? For some strange reason, the preview of the testing document doesn’t work (even though I could edit it). I got the preview to work by copying this entire template, creating a new post, and pasting the entire template there instead of just the code.
I tried adding define( ‘WP_DEBUG’, true ); to the wp config file, but I am not sure what I should be looking for. Where should I start? Nothing is showing up even after I added that code.
Thank you.
Hi acelam714,
Can you try this code instead:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false );You can look in your root folder and check if there’s an error_log file, if you have check it and find the recent errors and you can post here.
If there’s none, go to the wp-content folder and find debug.log file and check for recent errors.
For more information, please refer to WP documentation: https://wordpress.org/support/article/debugging-in-wordpress/
The issue with preview might be in those errors, sometimes you need to trigger it by opening that specific page/post.Best regards,
Nikko
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