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  • July 10, 2020 at 9:30 pm #1229493
    Black_Box1996

    Hello guys,

    today we noticed that Contact form by Enfold does not work or does not send any mails. We get a message that everything has been sent, but nothing arrives. Also not in the spam folder or directly on the mail server (runs on the same server as the WordPress installation.)
    We don’t know since when this is not working anymore.
    Is there a way to find out who wrote what? Is it logged somewhere, or are all requests gone forever?

    Contact Form 7 worked. But the important thing here is to find the lost requests again!

    I hope you can help me.

    Its like in https://kriesi.at/support/topic/kontaktformular-sendet-keine-e-mail/

    • This topic was modified 5 years, 8 months ago by Black_Box1996.
    July 14, 2020 at 12:24 pm #1230272
    Ismael

    Hey Black_Box1996,

    Thank you for the inquiry.

    Is it working correctly when the cache and compression plugins are disabled? Unfortunately, it’s not possible to restore any of the previous email messages unless an email logging plugin is already installed prior to sending those emails.

    // https://wordpress.org/plugins/wp-mail-logging/
    // https://wordpress.org/plugins/email-log/

    Best regards,
    Ismael

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