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  • July 9, 2020 at 5:37 pm #1229223
    Frank Ziegler
    Guest

    Hi,

    In the past I have successfully managed to install you themes. However, the latest install did not work and forced me to choose another theme, from another author. I then requested refund. Now Themeforest needs your ok to refund (see also Refund request link: https://themeforest.net/refund_requests/ec09253a-52e2-4b73-ba1a-ca1307fc6986 ).

    Please accept my request. Thank you,
    Frank

    July 11, 2020 at 3:40 pm #1229618
    Victoria

    Hey Frank Ziegler,

    We are sorry your experience with Enfold was less than expected. Your request has been forwarded and will be processed soon.

    Best regards,
    Victoria

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