It does not save the settings of my theme, I had a version prior to the theme, I - Support

Viewing 6 posts - 1 through 6 (of 6 total)

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July 2, 2020 at 7:06 pm #1227570

manearmas
Participant

It does not save the settings of my theme, I had a version prior to the theme, I updated it and I can not even put the logo.
I have well set the write permissions of the folder where you save the settings. Please I have the whole site down.

The site: https://www.pulso.com.uy

Thank you

July 2, 2020 at 9:43 pm #1227583

manearmas
Participant

I continue with the same error, it does not save any configuration. I have the whole site down.

The log error:

Log:
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-default-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-shortcodes-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-contact-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-gallery-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-iconlist-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-magazine-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-isotope-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-masonry-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-numbers-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-slideshow-ls-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-tabs-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-slideshow-video-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-module-video-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia-widget-js-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529
[02-Jul-2020 18:34:15 UTC] PHP Notice: Undefined index: avia_blocks_front_script-js in /home/p252495/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 529

July 6, 2020 at 3:01 am #1228133

manearmas
Participant

Sorry, any news?
Thanks!

July 9, 2020 at 2:28 pm #1229182

Ismael
Moderator

Hi,

Sorry for the delay. This looks like an issue with the Performance > File Compression settings. Please try to deactivate the file compression settings temporarily and remove the browser cache. Let us know if it helps.

Best regards,
Ismael

July 9, 2020 at 3:11 pm #1229192

manearmas
Participant

Hi,

Sorry, but I do not solve the error. Could you recheck? Thank you

July 10, 2020 at 1:37 pm #1229415

Rikard
Keymaster

Hi,

Thanks for the update. I can change the theme setting without any problem now, I tried setting the logo for example and that saved fine. Could you please load the backend in a different browser if you should continue to have this problem?

Best regards,
Rikard
Author

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