-
Posts
-
Hi guys,
i’ve taken over a homepage administration task from a former unkown IT admin. Unfortunately there is no more contact to this admin so there is also no purchase code or know how, how this homepage has been created… but wordpress says “child-theme from enfold”…I’ve managed to get the homepage to an actual state from a wordpress perspective (5.4.1) with lots of reading in your forum and inserting code snippets here and there… but template is still outdated and in worpress backend things like layout editor don’t work and i have html error displayed in frontend (which i have hidden through wp-config)…
long story short: i’ve no experience with enfold theme and i want to get the homepage to an error free actual state…i’ve purchased a new license and tried to update the theme to an actual version with “Update Theme and Plugins from Zip File” plugin.
Update works, but unfortunately it seems like the new version changes many things of the layout like menu or articles or pictures are cut and so …
so i rolled back to my last backup to restore the appearance…can you help me to get the homepage to an errorfree and actual state without breaking the layout ?
any support is greatly appreciated.
best regards
Hey QLink1337,
Thanks for the login details. I see that you are running a very old version on the site, maybe you could try copying the site to a staging site and update there first? That way we can help you out with the problems there, and when you are done then you can update the production site and add the fixes there as well.
Best regards,
RikardHi,
Thanks for that. I see that you are still running the old version on the staging site, could you update there so that we can see the actual problems please?
Best regards,
RikardHi,
Thanks for that. I activated Enfold and yes, it looks a bit strange. I’m not sure exactly what is causing it though, could you start off by deactivating all plugins to see what happens then please?
Best regards,
RikardHi,
Thanks for that, it still looks like a mess unfortunately. How exactly did you create the header on the old site? I can’t see since the Layout Builder is not working? If it using a plugin or custom solution then you might have to rebuild the first section using a Color Section or a slider for example.
Best regards,
RikardHi Rikard,
i have taken over this site from an former unknown IT administrator. i didn’t create anything and also can’t provide any information the site was build…
i just want the site to be on an actual worpress + template state including all the backend tools (editors, etc.)working…
that’s why i bought an enfold license to get support from you…
please tell me what i have to do to get there.any help is greatly appreciated.
best regards
Hi,
Thanks for the update. We can’t redesign your site for you, but we can give you recommendations. For example, I added a Color Section element at the top of your dev site, and that makes it look a bit more like the live site. Maybe you could work from that? We can help you out with small adjustments if you should have a need for it.
I can’t see any error messages on the site, I think you can ignore the emails until you are done with the new site.
Best regards,
RikardHi Rikard,
if the site looks not exactly like the live site but very similar, that would be ok also.
the staging site still has following problems:
– header logo is cut off and has wrong background color (is it possible to make it white like on live site ?)
– page witdh is too wide but only on the left side
– footer menu has white background (is it possible to make it grey like on live site?)
– footer menu shows
– footer menu shows ” – Enfold WordPress Theme by Kriesi”
– subsites layout isn’t appearing correctly (top menu is in the middle of textbox, each top picture is missing, …)
– googlemaps map not showing up on contact pageCan you fix this above mentioned things ?
thanks in advance.
best regards
Hi,
There’s some custom CSS on the site which is preventing the regular theme settings from working as they should, but I’ve added some CSS to your Quick CSS to make it look at bit more like the original:
#top .av_header_transparency #header_meta { background: white; } #header_meta { z-index: 3; } .logo { margin-top: 15px; }Could you review the site and let us know if you what else you would like to change?
Best regards,
RikardHi,
Please refer to this on how to get Google Maps working: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Best regards,
RikardHi Rikard,
thanks for these adaptions.
I’ve attached some screenshots to better show the “problem areas”– header logo should be above header picture … actually it is “in front of” header picture
– is it possible to separate the main menu items with a line like at original site ? (nice2have)
– main menu text color needs to be black, because the green now makes it unreadable– main text body is too wide … text should be much more in the middle like at original site
– footer menu should be centered and with a grey background to make it better visible
– is it possible to put the “c Praxis Dr. Schütz” part on the right side (nice2have)– header picture of all subsites is missing
– header headline is “in front of” headerlogo
– main menu is “in front of” main text bodybest regards
Hi,
Thanks for the update. First off, we are not a customisation service, but we will try to help you out within reasonable limits. Listing 9 points that you want to change or have explained is a bit too much, so let’s start with the first 3.
1. Try this CSS:
.logo { margin-top: -85px; } #header_meta { height: 100px; }2. And this:
#avia-menu li:not(:last-child) { border-right: 1px solid grey; }3. You can change that under Enfold->Advanced Styling.
Best regards,
RikardHi Rikard,
thanks for your inputs.
i’ve added 1. and 2. css + changed menu color in advanced stylingheader logo is now above header picture, but header picture gets cut now
how can i fix this ?
menu items are separated now and fontcolor is black, but menu is now below the transparent line where it should be …
how can i fix this ?can you also tell me
– which font is used in original menu
– how i get the mouseover underlined menu items
– how i get the black background menu item style to better see, which menu element is actually shown ?best regards
Hi,
Please check the settings in the Color Section element, you can set different a different height for it to display more of the image.
You can control the size of the header under Enfold->Header->Header Layout, if you set a lower pixel value then your menu should display higher up.
The menu is using Verdana.
Try this CSS for the menu:
#main_menu li a:hover .avia-menu-text { text-decoration: underline: }#main_menu li.current-menu-item a { background: #000; }Best regards,
RikardHi Rikard,
height is perfectly fine now. Thanks for that.
but
header picture is still cut
your CSS for menu doesn’t work/changes anything …best regards
Hi,
I see that, you will have to experiment with what height works and what doesn’t. Maybe you will have to redesign the image you have used for the background as well, I would advice that you remove the test at least, as some loss of image data is inevitable when using images as backgrounds.
Best regards,
RikardHi Rikard,
the problem is not the picture. the problem is the height of the header element where the picture is displayed is much smaller than in the original site…
and i don’t know where i can modify the height …there is also a large white space between the header picture and the green headline below. i also don’t know how i can get rid of this white space …
best regards
Hi,
Thanks for the update. The header size can be adjusted under Enfold->Header, and the height of the Color Section element can be adjusted in the element options.
The space between the menu and the content can be adjusted in the Grid Row, you have top padding added to both the 1/3 and 2/3 elements. Please try removing that.
Best regards,
RikardHi Rikard,
thanks for your inputs.
I’ve set header height to maximum 300px.
It seems like the problem is not header height but secondary header menu under “additional elements”.
I have disabled the secondary header menu and now the header pictures appears correctly now, but unfortunatley the logo section above is gone now …can you tell me how i can get the logo section back but leave the secondary header menu disabled ?
i’ve also tried to remove the top padding in grid row, but it doesn’t remove the white space.
it seems like it has something to do with main menu (see screenshot) but i don’t know where i can adjust this …best regards
Hi,
Please remove this CSS to show the logo with your current settings:
.logo { margin-top: -85px; }Best regards,
RikardHi Rikard,
i’ve removed the CSS code and now the “white space problem” between header picture and article is gone :)
Unfortunately the logo is now again displayed in front of the header picture… as soon as i activate the secondary header menu, logo disappears and header picture gets cut by secondary header menu …i think at the original site there is also the secondary header menu activated… but logo is display in the same line as secondary header menu and header picutre gets shifted below the secondary header menu and not cut…
how can i get the same look at testdev site like it’s on original site ?
best regards
Hi,
We can’t add a white background there unfortunately, since there is no element to target. The reason for that is the way you have placed the menu, and the height of the header. Maybe you could rethink the design of the site, and use one of the demos as a template?
Best regards,
RikardHi Rikard,
okay i understand, but can you tell me how the former creator/admin of the original site did that white background + logo + header part thing with the same template, same logo and same header picture ?
Why and how was it possible with the “old” version of your template and today with the new version of your template it’s not ?best regards
Hi,
The previous developer of your site has used custom CSS to create the layout. You can do that too, but we can’t support customisations like that since it’s out of scope of theme support. We can help you out with small changes though, but the bulk of the work would still be up to you. If you don’t have enough knowledge to make changes like this then you would have to hire a developer to make them for you.
Best regards,
Rikard
- You must be logged in to reply to this topic.