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AuthorPosts
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June 22, 2020 at 5:47 pm #1224647
Hi everybody, maybe you can help us:
We use Enfold, WooCommerce and WooCommerce Dynamic Pricing & Discounts
Unfortunately there is a problem with the “Header shopping cart symbol”
As soon we have a couple of products in the shopping cart, the number of products is no longer displayed, instead you see the price of the products, which is really confusing! I made two screenshots, one with Enfold and the error and one for testing with “Blossom Themes” (the links in the Screenshot I put in the private content)
Thanks for support
RegardsJune 29, 2020 at 8:49 am #1226325Hey yoice,
Thank you for the inquiry.
Why is the product description visible in the cart? Did you add it there? It doesn’t work correctly because the description also contains a .quantity container which is where the script based the value of the cart counter. You have to remove the quantity container or disable the description completely.
Best regards,
IsmaelJune 29, 2020 at 10:17 am #1226342Hi Ismael,
thx for your advice. We skipped the “product card short discriptions”, unfortunately the counter still doesn’t work.
Maybe you know a better solution?Thank you in advance.
July 1, 2020 at 9:37 am #1227175Hi,
Looks like it’s not working properly because of the currency position. The script is parsing the product price instead of quantity number.
Did you change or add something to the cart template? In our own installation, we tried to change the currency position from the Woocommerce > Settings > General > Currency position, but it didn’t affect the behavior of the cart, so it’s possible that something has changed in your installation — in the templates, a custom filter or hook.
Best regards,
IsmaelJuly 1, 2020 at 8:32 pm #1227331Thanks for the advice!
We still used the plugin “minmax-quantity-for-woocommerce” by time of issueing the website, but uninstalled it, as we purchased and installed “Dynamic Pricing & Discounts”.
Nothing was changed on the scripts themself.
When we change something on the “currency position”, the whole “counter” disappears.
We will test a total new installation, hopefully this will work?
We will tell you about the results.
First of all thx for your support.
RegardsJuly 2, 2020 at 9:52 am #1227421Hi Ismael,
I installed everything new now to see If there is a hidden error somewhere, but in the new installation there is the same error, too.
After that I installed the plugin “WooCommerce Side Cart” and the error didn’t occur there.
The much nicer Enfold product card displays the price instead of the counter, while “WooCommerce Side Cart” shows the exact counter side to side. Please see the attached Screenshot:Best wishes and thx in advance for reply
July 6, 2020 at 8:20 am #1228207Hi,
Thank you for the update.
Could you post the WP and FTP details in the private field? We would like to check the issue further.
Is it working correctly when other plugins and extensions are disabled?
Best regards,
IsmaelJuly 6, 2020 at 3:55 pm #1228315Even if all extended features except “Dynamic Pricing & Discounts” are turned off, the error appeared in our test
I will give you the access datas in the private section
Thx in advance, yoursJuly 10, 2020 at 1:08 pm #1229403Hi,
We tried to login to the server but the account is not valid. Please check the info carefully or provide another FTP account. We also tried to edit the scripts from the Appearance > Editor panel, but we always get an error when we try to save the changes.
Thank you for your patience.
Best regards,
IsmaelJuly 10, 2020 at 2:50 pm #1229429Thank you,
Now I have created all datas new once again and logged myself in with these new datas to check and to be sure that everything is alright!
I wrote the new log in datas in the private section.
Thank you in advance and kind regardsJuly 13, 2020 at 5:53 am #1229834Hi,
Thank you for the update.
The problem is with the WooCommerce and WooCommerce Dynamic Pricing & Discounts plugin. As soon as the plugin is activated, it overrides the pricing and quantity template, and moves the quantity after the price, so instead of:
1 × €275.50
.. the format changes to price x quantity:
275.50€ x 1
The plugin probably contains this filter.
woocommerce_widget_cart_item_quantity
Please ask the plugin author if it’s possible to revert the cart format to default.
Best regards,
IsmaelJuly 15, 2020 at 10:28 pm #1230763Hi Ismael, I copy the reply from the Plugin developer in the private section, then you can write up what we can do.
Kind regards and thank you in advance
July 17, 2020 at 8:06 am #1231127Hi,
Thank you for the info.
As we mentioned earlier the order of the price and quantity in the cart container changes when the plugin is enabled. They can easily check that. Do they have an idea why it’s happening? Is there anything in the plugin that modifies the product or cart template?
Best regards,
IsmaelJuly 20, 2020 at 4:10 pm #1231779Hi Ismael, we´ve got another message and forward it to you in the private section.
Thx and kind regardsJuly 21, 2020 at 12:59 pm #1232018Hi,
Thank you for the info.
Try to modify the enfold\config-woocommerce\config.php file and replace everything with this code:
// https://pastebin.com/C9zKFNMd
After that, edit the enfold\config-woocommerce\woocommerce-mod.js, and again remove everything and replace it with the following.
// https://pastebin.com/fuk1LdhX
Best regards,
IsmaelJuly 21, 2020 at 5:31 pm #1232058Wooooow, thank you so much! Everything is fine and it really looks great!
I can really recommand Enfold and the kriesi.at team since years…
Regards and thank youJuly 21, 2020 at 11:53 pm #1232125Hi,
I’m glad this was resolved. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
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