Viewing 5 posts - 1 through 5 (of 5 total)
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  • June 18, 2020 at 9:54 pm #1223886
    flordelizamejia

    Hello –

    I love this theme and support is amazing. I hope you guys can assist again.

    I have an issue with the theme on Firefox on Windows 10. The site contains a very important Gravity Forms form. This forms works well on all browsers, but not on Firefox on Windows? Is this a theme issue or a Gravity Forms issue?

    June 24, 2020 at 11:29 am #1225129
    Yigit

    Hey,

    Sorry for the late reply!

    I just tested your form on Firefox on macos and it worked fine. I asked my teammates to check your form on Firefox on Windows 10. Please kindly wait to hear from us :)

    Best regards,
    Yigit

    June 24, 2020 at 12:41 pm #1225159
    Mike

    Hi,
    Thanks for the link, I have tested your form on Firefox (v78.0b8 64-bit) on Windows 10, and I found no issues filling out the form or seeing the links after filling out the form. Please see the screenshot in Private Content area.
    What error are you seeing?

    Best regards,
    Mike

    June 24, 2020 at 3:12 pm #1225242
    flordelizamejia

    Thank you for replying. I reached out to Gravity Forms and they suggested it was a caching issue. They recommended a plugin that cleared my cache with pages that had gravity form shortcode – which solved the issue.
    Thank you for testing =) You can close the ticket

    June 24, 2020 at 6:17 pm #1225304
    Yigit

    Hi,

    You are welcome! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

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Viewing 5 posts - 1 through 5 (of 5 total)
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